Reviews
Awesome customer service and everyone is very
Awesome customer service and everyone is very accommodating with specific requests. Always a pleasure dealing with Lexus.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to know you had an awesome experience with our team at Northside Lexus! We strive to provide top-notch customer service and accommodate all requests. Thanks for your kind words, we look forward to serving you again in the future!
Best service in town.
Best service in town. Bobby is so wonderful to work with. Always a wonderful experience at Northside Lexus
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to know you had a wonderful experience with Bobby at Northside Lexus! We strive for the best service in town, and your feedback is greatly appreciated. Thank you!
From the opening of the door to the closing of the sale,
From the opening of the door to the closing of the sale, Northside Lexus was great and everything felt easy and simple.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so glad to know that your experience with us at Northside Lexus was smooth and straightforward. Thanks for the positive feedback!
Per usual NSL and Mr Shotwell always take good care of my
Per usual NSL and Mr Shotwell always take good care of my needs. It is great being a part of the Lexus family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Carla, it's great to know that you feel well taken care of by Mr. Shotwell and the rest of our team at Northside Lexus! We're glad to have you as part of our family. Thanks for your review!
Nathan was extremely proactive on find a lease that met
Nathan was extremely proactive on find a lease that met my requirements. Love the new NX
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! We appreciate the kind feedback and hope to see you again at Northside Lexus. Safe travels!
The entire team was on one accord.
The entire team was on one accord. It made the process extremely smooth and fast. I believe I spent about 2-3 hours total inside between 2 days from test drive to purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to know that our team at Northside Lexus was able to provide a smooth and efficient car buying experience for you. Thanks so much for your positive feedback!
Northside Lexus has a friendly, kind vibe that makes you
Northside Lexus has a friendly, kind vibe that makes you feel relaxed and not pushed. I felt comfortable asking questions and being shown all the features of the car I was interested in purchasing. I live inside the loop and it was worth the drive. A very organized and professional experience and I feel happy about my purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to know that you felt comfortable and relaxed during your visit at Northside Lexus. Our team always aims for a professional, friendly experience. We appreciate the drive you made to see us! Enjoy your new car!
Buying a car can be overwhelming, but I appreciated the
Buying a car can be overwhelming, but I appreciated the friendliness and welcoming atmosphere at Northside. Jared walked me patiently through the process and answered all of my questions. Marcus efficiently whisked us through the financial component. I will always be greatful for how gracious Jared and Marcus were when I came home and panicked and changed my mind on my trade in. I ended up going in again and going ahead with the trade in, but I appreciated how patient they were with me and not at all dismissive. Thank you again Northside for such a positive experience! If you come to Northside, definitely ask for Jared S!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to know that our team at Northside Lexus, especially Jared and Marcus, were able to make your car-buying experience a positive one. We always strive for patience and understanding with all of our customers' needs. Thanks for the recommendation!
Mr. Holcomb made the process easy. He is very
Mr. Holcomb made the process easy. He is very knowledgeable, friendly and professional. Merry CHRISTmas to all y'all. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to know that Mr. Holcomb made your experience at Northside Lexus a smooth one! We appreciate the kind words and wish you a Happy Holidays as well. Thanks for choosing us!
Following my wreck which totalled my Lexus I had a few
Following my wreck which totalled my Lexus I had a few injuries. I did not want to spend time car shopping. I called Northside and Donnie Holcomb. Because the integrity of the car saved my life, I wanted to replace my car with the same model. Donnie found exactly what I wanted. I made an appointment to see the car and an hour later drove out in a duplicate of my Lexus 350. I could not be more pleased with the service, the price, or my peace of mind in being in a safe vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so glad to know that you had a positive experience with Donnie and our team at Northside Lexus, especially after such an unfortunate event. It's great to see that we could help get you back on the road in another Lexus 350! Thanks for sharing your story and stay safe on the roads!