Skip to main content

Northside Lexus

(8,862 reviews)
Visit Northside Lexus
Sales hours: 9:00am to 7:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:30pm 7:30am–6:00pm
Tuesday 9:00am–7:30pm 7:30am–6:00pm
Wednesday 9:00am–7:30pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–6:00pm
Friday 9:00am–7:00am 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 11 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (281) 552-8808 (281) 552-8808
Used (888) 458-0258 (888) 458-0258
Service (888) 471-0508 (888) 471-0508

Reviews

(8,862 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Northside Lexus from DealerRater.

Want to share your experience with this dealership?

Write a review

Received exactly what I ordered at the price agreed upon

Received exactly what I ordered at the price agreed upon with a smooth sales process and no stress.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for reviewing Northside Lexus! We appreciate your feedback and hope to see you again in the future!

She was very informative and listened to what I was

She was very informative and listened to what I was looking for. I really enjoyed working with her finding my new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to know you had a positive experience with our team at Northside Lexus and found the car that suits your needs. Thanks for sharing your feedback!

Everyone was super helpful and super friendly.

Everyone was super helpful and super friendly. Great experience! The festive holiday decor was very nice!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to know you had a great experience with our team at Northside Lexus and enjoyed the festive decor! Thanks for sharing your positive feedback.

I love that I was able to get in and out in 45mins.

I love that I was able to get in and out in 45mins. I saw what I wanted. No trying to up sale me. He listen to what I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to know you had a quick and efficient experience at Northside Lexus! It's important for us to listen and meet our customers' needs. Thanks for the review, we appreciate it!

Working with Joshua was an absolute pleasure!

Working with Joshua was an absolute pleasure! He is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. THANKS FOR EVERYTHING!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the kind words! We're thrilled to hear Joshua was a pleasure to work with and ensured you felt comfortable throughout the decision-making process at Northside Lexus. Here's to the road ahead, enjoy!

Don is very friendly and professional.

Don is very friendly and professional. Caleb, the guy in financial department is so bad and unprofessional. He was upset when I did not buy any packages for protection my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Steven, we appreciate your feedback about Don's professionalism and friendliness at Northside Lexus. We're sorry to learn of your experience with Caleb - it will be addressed internally. Thanks for bringing this to our attention!

My team at Northside is amazing!

My team at Northside is amazing! Super easy process to purchase my Lexus. We were very happy with the excellent service we received.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're so glad to know you had an amazing experience with our team at Northside Lexus. Thank you for choosing us and enjoy your new ride!

Very positive experience I had in purchase of my vehicle.

Very positive experience I had in purchase of my vehicle. Took care of my needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congrats on your new ride! We are happy to hear you had a positive buying experience with the Northside Lexus team.

Very friendly, professional and efficient services.

Very friendly, professional and efficient services. Good inventory, modern technology in Sales office. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to know you found our team at Northside Lexus friendly and professional. Thanks for recommending us, we appreciate your support!

Randy was very helpful and I was in and out in 3 hours

Randy was very helpful and I was in and out in 3 hours with my preowned Volvo XC90!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We appreciate the kind feedback about Randy and hope to see you again at Northside Lexus. Safe travels in your Volvo XC 90!