Reviews
I put down a deposit in 2021 for a Lexus LX 600.
I put down a deposit in 2021 for a Lexus LX 600. The salesperson kept me informed throughout the process. She was great!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to know that you had a positive experience with our sales team at Northside Lexus. Keeping customers informed is one of our top priorities! Enjoy your new Lexus LX 600!
Outstanding experience working with Larry Kidd.
Outstanding experience working with Larry Kidd. Not being from Houston, I asked for an out the door price over the phone, something that he sent over to me within 5 minutes. Had an agreed upon price before driving in from out of town. No extra hassle. 10/10 would work with him again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to know that you had an outstanding experience with Larry at Northside Lexus! It's great to see our team could provide a smooth and efficient process for you. We look forward to working with you again in the future!
I was very satisfied, especially with the help of Luis
I was very satisfied, especially with the help of Luis Ortega, who guided us until the end.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're thrilled Luis could offer accommodating assistance that helped make your Northside Lexus experience a success! Thank you for the stellar review!
Amazing experience!
Amazing experience! I had the pleasure of buying my dream car thanks to the awesome people over at Northside Lexus! Nathan, Caleb, Lance, and David were all extremely helpful in the process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Trent, we're delighted to know you had an amazing experience with Nathan, Caleb, Lance, and David at Northside Lexus. Enjoy your dream car!
Our sales advisor, Needham Shotwell, was a pleasure to
Our sales advisor, Needham Shotwell, was a pleasure to deal with, a true gentleman. Herb Mills did a great job walking us through all the dashboard and interior controls on the ES350. Hus explanations were clear and easy to follow.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to know that our team at Northside Lexus, especially Needham and Herb, provided you with a great experience. We appreciate your feedback about the clear explanations of the Lexus ES 350's controls! Safe travels in your new car.
Our experience at Northside Lexus was excellent in all
Our experience at Northside Lexus was excellent in all ways. Victoria was very helpful and patient - she went out of her way to help us select the perfect vehicle and we absolutely love it. The whole purchasing process, from negotiating a price to working in the finance department, was streamlined, efficient, and zero stress. The dealership is beautiful - a classy and comfortable space filled with professional, unpretentious staff. I am actually looking forward to visiting for my service appointments and we have already discussed getting a second Lexus from Northside in a few years.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to know that your experience at Northside Lexus was excellent and stress-free! It's great to see Victoria helped you find the perfect vehicle. We look forward to continuing our relationship!
Needham was amazing and worked hard to get us the car I
Needham was amazing and worked hard to get us the car I wanted! The staff was great and the dealership itself is beautiful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to know that Needham and our team at Northside Lexus were able to assist you in finding the perfect car, Tara! Thanks for your kind words about our staff and dealership. We appreciate it!
Quick to respond to all my requirements in finding the
Quick to respond to all my requirements in finding the vehicle I was looking for. I am very pleased with the service . I do think t My trade in was worth more than you allowed but I needed to get it done because of my wife's condition.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jerry, we're glad to know that our team at Northside Lexus was able to assist you promptly. Thanks for choosing us!
Great work and awesome experience.
Great work and awesome experience. Love coming here, I've leased all my vehicle from Northside Lexus.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to know you've had great experiences leasing your vehicles from Northside Lexus! We appreciate the support and look forward to continuing our relationship. Safe travels in your new lease!
Great Dealership to work with!
Great Dealership to work with! Everyone was very friendly through the entire process of purchasing a car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to know you had a friendly and smooth car purchasing experience with us at Northside Lexus. Thanks for the great review!
