Reviews
On the front end, Don was very helpful and informative.
On the front end, Don was very helpful and informative. I ended up ordering a vehicle and he kept me informed on the progress. On arrival, the numbers and the car were exactly as I expected, no surprises and no pressure. So far, so good!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for stopping by to give Don a shoutout! The team at Northside Lexus is always here to ensure each customer feels accommodated throughout each purchase and we're so glad you're satisfied with your experience so far. Let us know if we can help with anything else and happy driving!
Welcoming, friendly, clean dealership.
Welcoming, friendly, clean dealership. Organized finance department. Salesman extremely knowledgeable. I would recommend to others.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to know you found our dealership welcoming and organized. Thanks for recommending Northside Lexus!
Steve is a professional but also a hometown guy.
Steve is a professional but also a hometown guy. I felt like I was doing business with my son and he made us feel right at home. He knows his cars and knows how to deal! Will be sending all my referrals his way!!! If I had my own company I’d steal Steve to run my sales !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's fantastic to know that Steve provided such a comfortable and professional experience at Northside Lexus. We're grateful for your referrals and look forward to serving you again in the future!
No one took the time talk to us.
No one took the time talk to us. After being there for 40 minutes. Thanks to Steve
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
I am very sorry for any lack of attentive customer service from our team. This is certainly not the impression we hope to leave, and I would like a chance to further assist you and regain your trust. If you are open to speaking with me, please reach out directly. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300
Exactly the deal discussed and no hidden fees or
Exactly the deal discussed and no hidden fees or surprises. 2 hours from start to finish
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Daniel, we are thrilled that you are satisfied with your purchase! Thank you for choosing Northside Lexus and enjoy the ride!
Very good customer service.
Very good customer service. Good explanations of all my options. Turnover of vehicle went smoothly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hey Kathy! Thank you for sharing your five-star experience! We are glad that your vehicle turnover went smoothly. -The Northside Lexus Team
As always Randy was professional a knowledgeable making
As always Randy was professional a knowledgeable making my purchasing experience a very pleasant one!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to know that Randy made your purchasing experience pleasant at Northside Lexus! We appreciate the positive feedback and look forward to serving you again in the future.
Jared was very courteous and informative making our first
Jared was very courteous and informative making our first Lexus purchase a positive experience. We were happy with how easy the process was from the test drive to finance. Not your typical car buying experience. Everyone went above and beyond our expectations.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the review! We're glad to know that Jared and our team at Northside Lexus were able to make your first Lexus purchase a positive one. Enjoy your new ride!
We just bought a Lexus RX 350 premium plus in Northside.
We just bought a Lexus RX 350 premium plus in Northside. The dealer is Ms. ANN Vu, she works very conscientiously, enthusiastically, happily, my husband and I feel comfortable working with her. Thank you Ms. Anh Vu, finance (sorry, we don't remember his name) and the Northside team
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to know that you had a comfortable and enjoyable experience with our team at Northside Lexus. We'll be sure to pass your kind words along to Ann Vu! Enjoy the ride in your new Lexus RX 350 Premium Plus.
It was so easy buying this RX350.
It was so easy buying this RX350. I wanted a specific color, and package which just happened to be allocated to Northside Lexus for November production. I placed a hold on it, and Doug kept me posted on the status of the car. I was so surprised it actually arrived before the end of the year. Everything went so smoothly, and I love it! Cindy Caldwell
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cindy, we're delighted to know that your Lexus RX 350 purchase went smoothly at Northside Lexus. It's great to learn Doug kept you updated throughout the process! Enjoy your new ride!