Northside Lexus

Great staff and amazing service. Wonderful experience, very quick and easy to sell my car and buy a new one.

Nick Makrakis was very responsive & helpful throughout the entire process. Was very patient in answering all of our questions. Caleb in the finance department was spot on with get me approved in a few hours. Couldn’t ask for a better group of people to do business with.

Larry Kidd is a great salesman. Great experience every one was very nice. Wonderful service from every department.

Always a smooth process, no hidden fees. Mike Always does a fantastic job. I knew I would have no problems with this purchase.

The facility is beautiful. All staff I encountered were attentive and knowledgeable. The dealership had a great selection of new vehicles.

Mr. Needham Shotwell has now sold me about four Lexus model ES 350s over the years! I would never go to anyone else. He works until you’re satisfied at all times. Cannot ask for anyone better!! EVER!

Great customer service, knowledgeable associates.had a great experience at the north side Lexus location.Will recommend family and friends.

Jesse was very helpful, courteous and had everything ready for me. Wonderful service and experience.

I brought in my 2022 Lexus RX 350 F Sport for the 10k maintenance. Arrived a hour early for my appointment time at 8:30 am but Christopher sanchez took it in right away. Traffic was light coming from Beaumont that day. It only took them less than a hour to do the job and was done before my scheduled appointment. While waiting, I walked the sales lot and sales floor. I saw a new 2023 GX460 on the lot that my wife would like. Atomic Silver, just like the 350 with red seats. I took pictures and a short video for her to see, and went home. Showed them to my wife and 2 hours later, I called Nick Makrakis, who sold us the RX 350, and asked him to have the GX 460 ready for us to look at. We got there from Beaumont 1.5 hours later and to make a long story shorter, we took the GX 460 home. The only thing I didn't like was how the Sales Manager low-balled me on the trade in. I know that's part of his job and I should have taken my time with that part of the transaction, but still... That's why I'm giving 4 stars instead of 5.

John was very easy to work with. Very mild mannered and respectful of my time. On my original visit to just look I was very hesitant about giving my name and number. I asked John not to blow up my phone only call when the car I wanted arrived, let me make my own decision in my own time. I was surprised he did not call. Everyone at this dealership was kind and patient. Finance was easy and fast. I have never made it through finance this fast and easy. Tech specialist was very patient answering all my questions and repeating info he had just discussed. The atmosphere at the dealership was outstanding very comfortable. I cannot find anything negative to say about salesman, finance, tech specialist or dealership.