Reviews
Courteous and not pushy.
Courteous and not pushy. Timely assistance. Great sales person. Eager to accommodate the customer. Satisfied.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Joni, we're delighted to know you had a positive experience with our team at Northside Lexus. We always aim for timely assistance and customer satisfaction. Thanks for the review!
Wonderful service from every department I came in contact
Wonderful service from every department I came in contact with. Car explanation of electronics was very helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to know you found our service helpful, especially the explanation of car electronics. Thanks for choosing Northside Lexus and leaving a review!
Perfect salesman and team.
Perfect salesman and team. Purchased my ninth Lexus….. I expect to purchase more over the years
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for stopping by to leave a great review! We appreciate your business and we hope to see you again at Northside Lexus. Safe travels!
E v e r y t h i n g v e r y g o o d
E v e r y t h i n g v e r y g o o d
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking a moment to leave Northside Lexus a 5-star review!
Everybody at the dealership was very helpful and pleasant
Everybody at the dealership was very helpful and pleasant to work with! Will buy again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are smiling from this lovely review of Northside Lexus! Thank you for your appreciation!
Mr Postma was knowledgeable about what I wanted.
Mr Postma was knowledgeable about what I wanted. the final paperwork was easily done. I felt very secure dealing with this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to know that you felt secure and well-informed during your visit at Northside Lexus. It's great to see our team was able to assist with the paperwork smoothly. Thanks for sharing your experience!
Needham very knowledgeable.
Needham very knowledgeable. Hope when we return in3 days, there will be training available and one major issue will be corrected.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the positive review! We're glad to know that Needham was able to assist you at Northside Lexus. Rest assured, we'll be ready and waiting in 3 days time with training and solutions.
Sales experience was good.
Sales experience was good. Car explanation was very good with Herb. One thing I question about dealership is about window tinting. Got the following sentence in email from Joshua just prior to us getting car: "Also, are you wanting your windows tinted? $495 installed." I rejected offer. The window tint is just fine. Was the dealership trying to hustle another $495 out of me?
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to know you had a good sales experience with Herb at Northside Lexus. Regarding the window tinting, it's an optional service we offer for those who prefer darker windows - no hustle intended! We appreciate your feedback and look forward to serving you in the future.
Wonderful service, no pressure salesman and easy to work
Wonderful service, no pressure salesman and easy to work with. Sale process was quick and easy. We have already recommended the dealership to a relative.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to know you had a great experience at Northside Lexus and found our team easy to work with. Thanks for recommending us!
Mr. Tosh was very helpful. We were satisfied with his
Mr. Tosh was very helpful. We were satisfied with his service. The other employees were also very nice. Thank you 🙏
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to know that Mr. Tosh and the rest of our team at Northside Lexus were able to provide you with a satisfying service! Thank you for your kind words, we appreciate it!
