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Northside Lexus

(8,860 reviews)
Visit Northside Lexus
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:30pm 7:30am–6:00pm
Tuesday 9:00am–7:30pm 7:30am–6:00pm
Wednesday 9:00am–7:30pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–6:00pm
Friday 9:00am–7:00am 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 11 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (281) 552-8808 (281) 552-8808
Used (888) 458-0258 (888) 458-0258
Service (888) 471-0508 (888) 471-0508

Reviews

(8,860 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Northside Lexus from DealerRater.

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We had a good experience working with Jared Postma.

We had a good experience working with Jared Postma. He really stayed on top of getting us this vehicle and was a pleasure to work with.

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  • Overall experience 5.0
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Dealer response

Joe, it's great to know that Jared provided you with such a positive experience at Northside Lexus. We appreciate your feedback and look forward to assisting you in the future!

Very helpful, knowledgeable, and extremely pleasant to

Very helpful, knowledgeable, and extremely pleasant to make the car buying process a fun experience.

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  • Overall experience 5.0
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Dealer response

We are pleased to hear about your positive and fun experience with us here at Northside Lexus! Thank you for your confidence in our team and we hope to see you in the future!

Javier was amazing, very knowledgeable and provided us

Javier was amazing, very knowledgeable and provided us with wonderful customer service. Really happy with my purchase.

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  • Overall experience 5.0
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Dealer response

Jonathan, we're delighted to know that Javier was able to assist you with your purchase at Northside Lexus. Thanks for the positive feedback and enjoy your new ride!

Wonderful staff!

Wonderful staff!!! Mike was able to answer my questions making me comfortable with the information and details regarding the vehicle I purchased. Was very happy to receive the mini class explaining the many new functions of the the RX350. Each Lexus employee I had the pleasure of coming in contact with made me feel like they appreciated each customer..

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  • Overall experience 5.0
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Dealer response

We're delighted to know that you had a positive experience with Mike and the rest of our team! When a customer says words like this, we know we're doing things right at Northside Lexus. Thank you for all your support. Enjoy your new Lexus RX 350!

The staff is very professional and knowledgeable about

The staff is very professional and knowledgeable about their product. I received a great walk through on my vehicle which made it a lot easier to operate all the different features that my car has.

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  • Overall experience 5.0
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Dealer response

We're glad to know our team at Northside Lexus was able to provide you with a thorough walk-through of your vehicle's features. Thanks for the positive feedback, and we are wishing you safe travels!

Our Northside Lexus experience was amazing!

Our Northside Lexus experience was amazing! This was the first dealer we have been to that actually treated us like family and not just a customer or a number. The salesperson, Luis Ortega, took the time to understand our needs and wants and provided exactly what we were looking for. Luis was extremely knowledgeable, personable, patient and kind. At no point in time did we feel pressured to buy. Caleb Vario in Finance was extemely friendly when providing all the different financing options available. We were surprised the financing process went so smooth and fast. When we purchased our Lexus, we felt like we made the right decision on the perfect car for us.

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  • Overall experience 5.0
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Dealer response

Dora, we're so glad to know that Luis and Caleb made your experience at Northside Lexus a memorable one. We strive for our customers to feel like family! Enjoy your new vehicle, and we hope to see you back again down the road!

Being a customer of this dealer since 2007 my

Being a customer of this dealer since 2007 my expectations were exceeded. This was my 6th vehicle bought and the experience was great. Great staff and so helpful. Hector Villanueva is one of the best salespeople I have ever dealt with. Hector is a very honest and straightforward person and something very special is the human warm and is always a pleasure do business with him. Highly recommended.

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  • Overall experience 5.0
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Dealer response

We're so glad to know that your experience with Hector and our team at Northside Lexus exceeded expectations! It's always a pleasure doing business with you, too. Thanks for the high recommendation and we look forward to serving you in the future!

The size of this dealer is very large, and there are many

The size of this dealer is very large, and there are many types of vehicles to choose from. Of course, we have chosen the style that my wife likes, thank you!

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Dealer response

We're glad to know you found a car that suits your wife's style at Northside Lexus! Thanks for the positive feedback about our large selection.

Northside Lexus was amazing during my purchase of my

Northside Lexus was amazing during my purchase of my first Lexus! Everyone was super helpful & not pushy.

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  • Overall experience 5.0
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Dealer response

Daniela, we're so glad to know you had a great experience at Northside Lexus. It's wonderful that our team could assist in making your first Lexus purchase memorable and pressure-free. Congrats on your first Lexus!

All facilities are modern and designed for efficient

All facilities are modern and designed for efficient services. Also, all staff members are friendly and courteous.

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  • Overall experience 5.0
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Dealer response

Harley, we're glad to know you found our facilities at Northside Lexus modern and efficient. Thanks for acknowledging the friendliness of our team too!