Reviews
Ashley was a pleasure to work with.
Ashley was a pleasure to work with. Very knowledgeable and professional. Mason was also very nice. I’m sure I am going to have many questions regarding my new car but have the business cards of two support technicians. Ashley was very helpful in getting me familiar with the vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sally, we're delighted to hear that Ashley and Mason provided such a wonderful experience for you at Northside Lexus. We're happy to know that Ashley was helpful in getting you familiar with your new vehicle, and we appreciate your kind words regarding her professionalism and knowledge. Please don't hesitate to reach out to us if you have any further questions or concerns about your car. Thank you for choosing Northside Lexus!
Ashley and Mason made my buying experience a good one! Ashley is so professional and knowledgeable and really helped me to become somewhat familiar with my new car. Mason was also very knowledgeable and made the financial part of the transaction very easy for me. I wish I could give each of them 10 stars instead of 5!
Ashley Nguyen is the go to sale representative!
Ashley Nguyen is the go to sale representative! Bought multiple cars from Ashley over the years. Been Northside customer since 2003.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're honored to have earned your trust as a customer over the past 18 years, and we're grateful for your kind feedback about Ashley's exceptional sales skills! Thank you for choosing Northside Lexus!
Jared was not only very nice, helpful, patient, and
Jared was not only very nice, helpful, patient, and professional, but also knowledgeable with the vehicle I was interested.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review! We are so glad to hear that Jared delivered such a successful purchase experience. Drive safely, and we hope to see you back at Northside Lexus!
Thank Jared States. Jared was not only very nice, patient, and professional, but also helpful in providing the information I wanted in the vehicle I was interested.
All good.
All good. They patched a chip on my windshield but the plastic finish part (idk what it's called) beside it is loose. Now I have to go back to fix it
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
I'm glad we could fix the chip on your windshield but am sorry to hear that your vehicle is in need of additional care. I'd like to step in to ensure that this is taken care of. If you are willing, please give me a call when you are available. Thank you, Rob Ochoa - Fixed Operations Director - 281-569-3481
We had a good memories at Northside Lexus, specially want
We had a good memories at Northside Lexus, specially want to say thanh you to Ms. ANH VU, who is such a very very nice lady. She can help you with every question you have.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanh, we appreciate your kind words about Northside Lexus and Anh. It's wonderful to hear that she was able to assist you so well and make your experience with us memorable. We are here to help with any of your future vehicle needs!
Randy was as always very professional and answered all
Randy was as always very professional and answered all our questions making the purchase fast and easy. Will recommend him to our friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you choosing Northside Lexus for your vehicle purchase and taking the time to recommend Randy! His professionalism and expertise are qualities we take pride in, and we're thrilled to hear your experience was seamless. Safe travels!
Great Truly concerned about customer satisfaction.
Great Truly concerned about customer satisfaction..goes beyond expectations and makes sure you are completely satisfied..also very honest
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- Overall experience 5.0
- Does recommend this dealer
We are thrilled to hear that Northside Lexus has earned your 5-star rating! Thank you for being a fantastic customer!
I recently purchased a 2024 Lexus NX350h, and I must say
I recently purchased a 2024 Lexus NX350h, and I must say that my experience with the Lexus sales person was nothing short of excellent. Throughout the buying process, the sales person kept me updated and informed, which helped to ensure a smooth and successful transaction. I was impressed with the level of professionalism and knowledge that the sales person displayed, and I felt like I was in good hands throughout the entire process. Overall, I would highly recommend this dealership and sales person to anyone in the market for a new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that you enjoyed your experience working with us. Drive safely in your 2024 Lexus NX 350h, and congratulations! We hope to see you back again at Northside Lexus!
Ashley was great.
Ashley was great. Very attentive and helpful. This was the best car buying experience I have had. Quick, easy, and no stress. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! We are so glad to hear that Ashley delivered such a successful purchase experience. Drive safely, and we hope to see you back again down the road!
Michael Featherstone from Northside Lexus was great!
Michael Featherstone from Northside Lexus was great! Thanks your hardwork and dedication. I really appreciate the help finding my new vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled our team member Michael was able to help you find the perfect vehicle! At Northside Lexus, we are dedicated to providing you with the best customer service possible. Thank you for choosing us and congratulations on your new ride!