Reviews
Very nice Store and close to our home.
Very nice Store and close to our home. Sales Representative, Larry Kidd was very nice, informative and knowledgeable of vehicle. We will certainly refer business to this facility.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so glad to hear that you had a great experience working with Larry and enjoyed your time at Northside Lexus! Thank you kindly for the recommendation – we truly appreciate it. We look forward to assisting you or anyone else you refer in the future!
Very prompt in answering phone .
Very prompt in answering phone . Worked hard to find the exact vehicle we were looking for. Very knowegible of inventory
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for reviewing us, Stanley! We are wishing you safe travels in your new vehicle and hope to see you back at Northside Lexus!
Great service.
Great service. Helpful and attentive staff. Was the easiest car buying experience I have ever had.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review, Chris! We appreciate your business and hope to see you again at Northside Lexus. Safe travels!
Hector really solidified our experience as EXCEPTIONAL!
Hector really solidified our experience as EXCEPTIONAL! First time customer - we will be back for any future service & purchases… Northside Lexus sets the bar higher than any other dealer we’ve used. Thank you all for making us feel like family…
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Michael, we're so happy to hear that you had a successful first experience at Northside Lexus! We always strive to deliver friendly and top-notch service, and we will be sure to pass on the kind words to Hector. Drive safely, and we hope to see you back again down the road!
They completely met my needs and were happy to make the
They completely met my needs and were happy to make the changes I requested. Very satisfied.
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- Overall experience 5.0
- Does recommend this dealer
Thank you for the review! We are so glad to hear that you had such a successful experience working with the Northside Lexus team. Safe travels, and we hope to see you back!
Efficient.
Efficient. The communication was very professionally conducted, and the work was done quickly. TJ was amazing and will certainly ask for him on recurring visits.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear that TJ and our team at Northside Lexus provided efficient and professional communication during your visit. We would be happy to have you back, so feel free to ask for TJ on any recurring visits. Take care!
excellent, very great customer service The atmosphere is
excellent, very great customer service The atmosphere is very nice and the agents are very professional
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bryan, thank you for the review! We appreciate your support and hope to see you again at Northside Lexus. Safe travels!
Very enjoyable and professional Great fast convenient
Very enjoyable and professional Great fast convenient trustworthy excellent clean friendly welcoming atmosphere communicative one of a kind
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a very enjoyable and professional experience at Northside Lexus! We take pride in being fast, convenient, and trustworthy, and we will be sure to pass along your appreciation to the team. Safe travels!
Javier literally helped me purchase my dream car within
Javier literally helped me purchase my dream car within less than 48 hours, with 24 hours after that he had it ready for pick up. Javier listened to what I wanted and didn't try to persuade me to get something I did not want. Very open, honest and PROFESSIONAL.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind review! We are thrilled to hear that Javier delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Northside Lexus!
Disappointed on this visit😔.
Disappointed on this visit😔. In for a replacement valve stem & the technician nicked & scratched my undamaged wheel & may have attempted to hide it by not cleaning the wheel after the repair.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're concerned to hear about your negative experience. At Northside Lexus, we take pride in providing the highest level of service for all our valued customers. I want to apologize for any inconvenience caused. Please give me a call so that I can assist you with this issue. Thank you, Rob Ochoa - Fixed Operations Director - 281-569-3481