Reviews
2 time Deal at Napleton!!!
Great job Edwin and Maribel , very professional, excelent and nice people, we will recomend friend to buy to this place for sure... thanks Giorbis and Alessandra.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Giobris and Alessandra. We are pleased to hear that you had an excellent experience with Edwin and Maribel and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Best, Nick Salerno, General Manager 855-423-4349
Mr Robert Perreault.
Very courteous and professional. Vehicle was ready in a short time. Very little time waiting for service to begin and received receipt and safety check.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kudos, Robert. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Nick Salerno, General Manager 855-423-4349
Best service advisor!
Brian Peterson was friendly and helpful and he had a sense of urgency when speaking with me...not to rush me out of there, but to show that my concern was important and that he wanted to address it quickly.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Aviva, thank you for reviewing your service experience! Brian and the rest of the team aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us. Best, Nick Salerno, General Manager 855-423-4349
Great personal
Friendly and family environment with great expectations , personal very cheerful and friendly. Finance was very helpful and attentive, I will definite busy again???
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Aida, thank you for recognizing your experience at Napleton Chrysler Jeep Dodge Ram. We consider customers as part of our family, and as an extended part of our family we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Best wishes, Nick Salerno, General Manager 855-423-4349
My new Ram
I had a great experience getting my new Ram truck from Napleton Dodge. Maribel Perez did a great job showing me different vehicles and explaining all the different options that I had to choose from. John Guzman was very straight forward and honest with me. And in the end got me the payments I needed to get the truck. Overall it was a very good experience, and I would highly recommend Napleton Dodge to anyone looking for a great deal on a new Ram truck. Leroy Ericksen
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your brand new RAM! John and Maribel are great assets to our team, so it does not surprise me that they were able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your compliments to them and all of us hope to see you again when the time comes to service your new car. Best, Nick Salerno, General Manager 855-423-4349
Great trade in!
Customer service...William King did an amazing job! Very patient and kind, especially with my 2 year old. Very pleased with the buying experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for giving us an opportunity to work with you and your family, Erin! We look forward to helping you with any and all of your future automotive needs! I will be sure to pass your kind words along to William. Please do tell all your other friends and relatives about your experience! Best wishes, Nick Salerno, General Manager 855-423-4349
Fast and easy purchase
Very quick and easy ,sales staff made the buying process easy had everything ready for me when I arrived and I was in and out with my new Jeep Wrangler.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Charles, congratulations on your new purchase! I hope you are continuing to enjoy your Jeep Wrangler! It's wonderful to know you feel confident in your decision to choose Napleton Chrysler Jeep Dodge Ram as your dealer. It is imperative to us that we make the car-buying experience seamless and efficient. Best wishes, Nick Salerno, General Manager 855-423-4349
Great Experience
Test drive and interaction with the sales team. Pleasant showroom. I will buy again from that store and refer my friends and family .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for this excellent feedback and your very kind recommendation of our dealership, Maribel. I am grateful to hear that our team worked hard enough to make your purchase completely painless. Best wishes, Nick Salerno, General Manager 855-423-4349
Absolute Excellence all throughout
I just wanted to write that I went in 2 weeks ago and went in to purchase a used vehicle I had Ricardo Martinez as a Salesman and he was the greatest he was wonderful to deal with he was trustworthy he was forward about any problems or anything that I needed to ask him about any of my concerns he was very professional and courteous and very helpful and in the end he enjoyed the experience so well that we wanted coming back in the next day and buying a brand new Dodge Ram 1500 off the showroom floor all around it was an excellent experience I could not have asked for a better dealership and I'll never go anywhere else they've got my business for life thank you Ricardo
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Shannan and John, thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Ricardo was there to provide you with such exceptional service! Thank you again and congratulations on your new RAM 1500. Best, Nick Salerno, General Manager 855-423-4349
Oil change
There was Friendly customer service, the quick service, and very nice facilities to use while waiting. Would femininely recommend to a friend
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David, we appreciate your kind words about the entire service team. Thank you for continually choosing Napleton Chrysler Jeep Dodge Ram for your vehicle needs. Best wishes, Nick Salerno, General Manager 855-423-4349