Reviews
Charles Raymond Johnson Individual
Personal attention and friendly manner of the people that served my needs. The cohesive and cooperative manner that the employees demonstrated throughout my visit with them was a real pleasure to participate in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time out of your day to share your experience with everyone, Charles. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Best wishes, Nick Salerno, General Manager 855-423-4349
Great service, clean facility,comfortable waiting
Brian, my service representative was friendly, made me feel comfortable, and made sure he knew where to find me when my car was ready. Once I got through the service line; it was long in the morning; it did not take too long until it was ready.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Vicky, thank you for taking the time to leave us this feedback. We strive to provide all of our patrons with 100% customer satisfaction and it's a pleasure to hear that Brian did just that. Don't hesitate to call or stop in if you should have any additional questions or concerns. Best regards, Nick Salerno, General Manager 855-423-4349
great
the experience was great and the sale people are great too the exchange program is good too i will tell my friends
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gloria, we appreciate you giving us this review and 5-star rating! We're thrilled to read that we were able to provide you with a great experience. If there is anything more that we can do please come back and see us again. Take care! Best regards, Nick Salerno, General Manager 855-423-4349
Purchasing Truck RAM
I got a great deal for a pre-owned RAM 2011 red, which was in great conditions. Thank you to the crew at Napleton in Kissimmee for being very friendly and professional. David Strong
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
David, thank you so much for your terrific review. Our customers mean a lot to us and it is great to read your experience went so well at our dealership. We’re elated to hear that our team has been very friendly and professional during your experience. If there is anything more that we can do please come back and see us again. Take care! Best regards, Nick Salerno, General Manager 855-423-4349
Purchasing a used Jeep
Tex was great to work with while buying are 2006 Grand Cherokee. I saw the Jeep online and Tex made sure it stayed put until I got there. It was about a hour drive for me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for this wonderful feedback and congratulations on your 2006 Grand Cherokee! We strive to provide all of our patrons with 100% customer satisfaction and it's a pleasure to hear that Tex did just that. Don't hesitate to call or stop in if you should have any additional questions or concerns. Best regards, Nick Salerno, General Manager 855-423-4349
Service with a smile
Tom dos a great of communicating and getting my service completed. He called me to keep me informed of progress and when the vehicle would be ready
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Christopher, we appreciate you taking the time to write this review about our dealership. We want to assure that all of our customers are informed and all of their needs are met when it comes to their vehicle. We will share your comments with Tom and if there is anything more that we can do please come back and see us again. Take care! Best regards, Nick Salerno, General Manager 855-423-4349
Great dealership
Did what it took to get us into what we wanted. Quickness in finalizing the sale and doing the paperwork
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gene, thank you so much for taking the time to leave this wonderful review. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. If there is anything more that we can do please come back and see us again. Take care! Best regards, Nick Salerno, General Manager 855-423-4349
Great service
Feeling that an effort is made to really care.... Sean delivers The atmosphere in the waiting area is relaxing with a cup of coffee, employees are friendly.. A big shout out to Chrysler Napelton, Kissimmee.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sonia, we really appreciate you taking time to write this nice feedback about our dealership. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! We will share your nice comments to Sean and if there is anything more that we can do please come back and see us again. Take care! Best regards, Nick Salerno, General Manager 855-423-4349
Purchasing a new jeep.
Jennifer Rios was very professional and attentive to my needs, when deciding whether I should purchase a new vehicle. She was knowledgeable and very courteous. It was a rough start but she reassured me that I was going to be happy by the end of the day. Thanks Jennifer Rios.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave this wonderful review. Jennifer is a vital member of our team and we’re elated to read that she took care of you and accommodated your needs. If there is anything more that we can do please come back and see us again. Take care! Best regards, Nick Salerno, General Manager 855-423-4349
service
Very nice service manager and helpful , , , , , , , , , , , , , , , , , , ,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sherry, we appreciate you taking the time to provide us with your positive feedback. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Nick Salerno, General Manager 855-423-4349