Reviews
Best Acura dealer we've had in TN.
Best Acura dealer we've had in TN. Service staff were professional, courteous and efficient, esp service writer Stephen. They took excellent care of us and our MDX.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind words, Mike! We're glad that Stephen and the rest of our service team at Harper Acura provided a positive visit and took excellent care of you and your MDX. Your satisfaction is important to us, and we look forward to seeing you next time!
Great Customer Service
I was buying my daughter her first car. Our sales lady Bonnie Hux was amazing!!! Bonnie made sure that everything was taken care of before the sale and even helped us with a minor issue after the sale. Even though I bought a used Toyota, Harper Acura was a great place to do businesses.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Stacy, thank you so much for choosing Harper Acura for your daughter's first car! We're glad to hear that Bonnie provided amazing service and took care of everything. We appreciate your kind words and hope you both enjoy the new ride!
I went to a car shopping at Harper Acura last Friday to
I went to a car shopping at Harper Acura last Friday to look for a new vehicle. I was greeted by Jarred Henson, who made me feel comfortable at the showroom and he showed me around and guided me through the car I was looking for. I must say that, this was my best car shopping experience ever. Jarred was very informative and he was answering all my questions patiently. He delivers an incredible service and gives a very pleasant experience. I had a great experience with Jarred. He did his job without pressure. No back and forth nonsense like most dealerships. Once the deal was made, I was out of there driving home. That has never happened either. Will be sure to look there for my next vehicle. Thanks for the great service! I would recommend everyone to buy from this dealership Harper Acura!!! Thanks again for my new vehicle Jarred, you’re the best!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Alessandra, thank you so much for your kind words and recommendation! We're glad that Jarred provided you with such a pleasant car-shopping experience at Harper Acura. Enjoy your new vehicle, and we look forward to assisting you again in the future!
You will never find a better place.
You will never find a better place. Everyone deals with you on both a personal and professional level. They care for your car like it’s their own. If you call to schedule service and person named Courtney answers the phone you’re all set for success! She’s incredible! Richard and his entire team are A+! There’s not a bad Apple in the entire basket!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are blushing! Thank you for sharing this glowing praise for the entire Harper Acura team and for giving Courtney and Richard a shout-out. It's an honor to work with fantastic customers like you — we look forward to your next visit!
Both my purchase and service experiences at Harper Acura
Both my purchase and service experiences at Harper Acura have been excellent. Folks are nice, know their jobs, and are extremely customer focused. Definitely a change from my experiences at other dealerships.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great review! We're glad to hear that you had such positive experiences with our team at Harper Acura. We pride ourselves on providing excellent customer service. If there's anything else we can assist you with, just let us know. Have a wonderful day!
Friendly and knowledgeable staff No pressure to buy a
Friendly and knowledgeable staff No pressure to buy a vehicle. Adam and Kody were great!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are glad to hear that Adam and Kody were great to work with, Sidney! Thank you for choosing Harper Acura.
Great customer service!
Great customer service! He explained what needed to be done. Also gave an accurate quote. It ended up being a little less than the actual quote. They also take care of the little things!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're elated that our team demonstrated our commitment to customer service with thorough communication, and that the price ended up being less than originally quoted! Safe travels, and thanks for choosing Harper Acura!
Routine service of my vehicle.
Routine service of my vehicle. Felt confident Before & After. Harper will become my regular service center for my 216 accurate MDX.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to see that you'll be choosing our location as your new regular service center for your 2016 Acura MDX. Thank you for taking the time to review us and we look forward to seeing you in the future.
Katie was great!
Katie was great! She was very professional and gave me all of the information and help I needed!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! We appreciate the kind feedback about Katie and hope to see you again at Harper Acura!
Great car great dealership
Great customer service not pushy at all answered all my questions excellent sales force Kody is the best great service department have used them previously for my TLX
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're thrilled to hear about your excellent experience at Harper Acura, Bobby! It's fantastic that Kody and the sales team provided such great service and were able to answer all of your questions. We're glad that you have had a positive experience with our service department as well. Thank you for supporting us and being a loyal customer!