Reviews
Used car salesmen
A new problem every week with the car. They are used car salesman. Pun intended. 2 months after purchase enough issues to ask to take the car back. They want to review problems and value the car less because of problems. Good luck
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Do not buy cars from this dealership.
Do not buy cars from this dealership. They scammed me by selling a car with frame damage that they never mentioned at the point of sale and on top of that, charged me over the market price of the car which is just petty. When I asked if I can trade my car back in due this issue, they offered me $10,000 less for what I bought the car for 4 months ago and I only drove it 2000 miles.They are thieves and I'm seeking legal prosecution. Now I'm stuck with car that has an engine light on constantly and I can't sell it anywhere near the price I bought it for. STAY AWAY FROM THIS DEALERSHIP.
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Best Purchase Ever!
This review is long overdue. My husband and I purchased 2020 a F-Type Jaguar in October 2022. It is truly a gorgeous car and beautifully maintained. It was everything that a Jaguar is supposed to be. The folks at Kingstowne Motor cars were absolutely honest and upfront about this car There have been zero issues or problems with this car From our wonderful salesman, Aaron Griffith and all of the staff that helped us with the purchase of the car made this was one of the easiest and best car purchases we ever made!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
This Dealership sold my Husband and myself the absolute
This Dealership sold my Husband and myself the absolute best 2020 F-Type Jaguar! Zero issues or problems with this car! So glad we came here!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We bought a Mercedes-Benz convertible.
We bought a Mercedes-Benz convertible. We discovered later they had covered up that it had been in an accident. You can't trust these guys.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Dear Customer, I am reaching out from Kingstowne Motorcars in regards to this recent review regarding the Mercedes Benz convertible. I am not sure who this is as there is no name or information on this review & we have sold quite a few Mercedes Benz Convertibles here at Kingstowne Motorcars in the past few months but PLEASE do reach out to me - My name is Ali and I am the general manager here at Kingstowne Motorcars Please call as soon as you see this and ask for Ali at 571-379-7330 so we can discuss your Mercedes Benz Convertible and ensure satisfaction! In regards to this claim of Kingstowne Motorcars covering up a vehicle accident, we would never cover up any accidents here at our facility & for all our clients we provide a complimentary Carfax with every purchase so if there is anything that needs to be disclosed, our staff takes the time to provide full disclosure prior to your purchase. As anything less than that would become a legal liability for Kingstowne Motorcars and that is risk we would not be willing to take. We perform a full multi-point diagnostic on all our vehicles at our facility! We are always happy to be more than transparent when conducting business here at Kingstowne Motorcars, please reach out to me so I can email you another complimentary Carfax report at no cost to you. Although every used vehicle is sold AS-IS ; we always make sure our clients are taken care of by standing behind our vehicles. Each vehicle goes through a pre/post-sale delivery check before being turned over to our clients. At the end of the day these vehicles are machines & we do our best to ensure our clients get a good quality used vehicle. If there is anything we can do to turn this experience around and make your experience more pleasant please do let me know. All the best, Ali Hashimi General Manager I am always available and can be reached at (571-379-7330) .
Great sales team.
Great sales team. Enjoyed my purchasing experience with them. Billy was amazing, the car's presentation spectacular. The dealership is spotless and inviting. Service department very helpful and professional. Highly recommend Kindstowne Motors for your next vehicle purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Bill for taking the time to share your positive experience with us. We hope to see you again and to continue to build a long term relationship with us! Enjoy the new ride!!
Great and fast service, very pleased with everything.
Great and fast service, very pleased with everything. The process was very quick, no waiting had everything ready when I arrived.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive review! Having a satisfied customer is the ultimate compliment. We appreciate your business, congrats your car, and we hope to see you again....whether for service or for another car! -The KT Family
The car they sold is pretty new and at an appropriate...
The car they sold is pretty new and at an appropriate price. It’s a good experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words Mr. Zhang! We wish you the best and hope to see you again for service or for another vehicle!
Great car and great follow through after the sale. Billy...
Great car and great follow through after the sale. Billy was great to work with and helped me navigate getting the Tesla Model S set up with Tesla so I can enjoy this beautiful car. Fair price and no attempts to up-sale me for other things. Highly Recommended
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great cars and great follow through.
Great car and great follow through after the sale. Billy was great to work with and helped me navigate getting the Tesla Model S set up with Tesla so I can enjoy this beautiful car. Fair price and no attempts to up-sale me for other things. Highly Recommended
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase