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Kingstowne Motorcars

(683 reviews)
Visit Kingstowne Motorcars
Sales hours: 9:00am to 6:00pm
View all hours
Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday 12:00pm–5:00pm
2021 consumer dealer award
View 7 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(571) 383-3943 (571) 383-3943

Reviews

(683 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kingstowne Motorcars from DealerRater.

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Horrible experience, Buyers beware!!

Horrible experience, Buyers beware!! Bait and switch, they will lie to you about vehicle, never ask you for deposit, and sell it out from under you!! Funny part is got email from previous customer who said theres a con game going there, I asked my salesman then got sent wrong car in a video and when I asked him about con game suddenly next morning vehicle was sold... Have bought 2530 cars Owners wouldnt call me back and make right STAY AWAY FROM !!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello Adam - It appears that you are a dealer trying to purchase a vehicle from us wholesale and using a dealer license. We do not sell wholesale to other dealers. No bait and switch, no con game, the answer is simply no. Our focus is on serving our customers, not other dealers. We have tried numerous attempts to try to ensure satisfaction. Never it is our intention to lie or play any bait and switch games. Everything is very transparent with our process. Not only did we mention it to you regarding the deposit, but It is also very transparent on our website under our "FAQ" regarding the deposit process. Please ask for Ali our General Manager if you'd like to touch base regarding your experience.

Beyond happy with my vehicle purchase. I was recommended...

Beyond happy with my vehicle purchase. I was recommended to this company with high assurances of quality care, and that’s exactly what I received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Purchased with confidence

From our first phone call through the entire purchase. Kingstowne motors guided us with the level of professionalism and awesome customer service. The finance department beat my credit union interest rate leaving room to purchase an extended warranty. We will definitely purchase our next vehicle with this dealership. Thank you team for making us comfortable with our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I had the greatest experience purchasing my vehicle at...

I had the greatest experience purchasing my vehicle at Kingstowne MotorCars during a pandemic. The whole team was extremely nice. The process was simple, hassle-free and very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great & Comfortable experience

Thank you to the Kingstowne Motorcars team for making it a great & comfortable experience. From the initial call to the sale & trade-in, everything was done professionally. Most importantly, we did not feel pushed to buy the vehicle, and appreciated the opportunity to take our time while test driving and throughout the process. Again, thank you Ali, Billy, & Pat for the awesome experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Kingstowne motorcars is your best exotic dealer

Ask for Ali when you enter. I had a great experience doing business with him. They really take care of people and are very fair in any deal you choose.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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So A couple of months ago I bought a Maserati from...

So A couple of months ago I bought a Maserati from kingstowne motorcars which by far was the best auto buying experience I’ve had. These guys are very professional and they actually do good business. I recommend them anytime. Just ask for Ali when you walk in and the rest will be history.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

BMW M4

Very easy and quick great car great customer service they took care of everything and even helped us find a better finance option than we walked in with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Love my Maserati. Car is in excellent condition. They are...

Love my Maserati. Car is in excellent condition. They are very responsive, professional. Great service and products at this dealership. Would definitely recommend this shop.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had a great experience at Kingstowne MotorCars during...

I had a great experience at Kingstowne MotorCars during my recent purchase of a pre-owned Audi A3. The whole process was transparent and without unexpected surprises (including the quality of my new-to-me vehicle and the valuation of my trade-in), and the staff were all friendly and welcoming (shoutout especially to Billy, Patrick, and all the technicians in the parts/repairs shop out back--thanks, guys!). I would absolutely recommend Kingstowne MotorCars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.