Reviews
Service and a Smile
I worked with Victor from the service department, great guy, knowledgeable. Ivette from sales is knowledgeable, found the right deal, and didn’t push me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the awesome 5-star review ! We are glad to hear that you found exactly what you were looking for and that Ivette Erives and Victor Saenz was able to provide you with such great service. We appreciate your business and hope to see you again next time. Jill Chafitz-Director of Customer Relations
First Class all the way!
I typically like to buy local. However, Eric and Rick came through with exceptional customer service. The moment I hit send for the online inquiry and Eric called me immediately. He was upfront, honest, and gave me a fair deal from the start. They did not charge me the 5-10k market adjustment over sticker like all the other dealers are doing on the 2019 Raptors. Then Rick called and ironed out the details with me. They had to get the truck for me from another state. I was kept up to date on the status of the truck. Then I went and picked it up and the delivery process went super smooth and the finance process was quick and painless! Thank you gentleman! I really appreciate you guys.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to hear that you received such great customer service from our entire staff ! That is something that we take pride in here at Camelback Ford. We appreciate you taking the time to leave us such awesome feedback and wish you happy miles on your brand new 2019 Raptor . We look forward to seeing you in the future. Jill Chafitz- Director of Customer Relations
Peter was great he knew his job and was very helpful
Peter went the extra mile to make sure we were satisfied. I think he is a great asset to CamelBack Ford. He was so helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the awesome 5-star review Jerry n Suzanne ! We are glad to hear that Peter was able to make your experience here at Camelback Ford a good one and we agree too Peter is a great asset to our company. Congratulations and enjoy your new car! Jill Chafitz-Director of Customer Realtions
Awesome
Alec made sure to find us the best deal for the car we wanted. Easiest car buying experience I’ve ever had! Thank you Alec!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your business and 5-star review ! We're happy to hear that Alec Hafner was able to assist you through your purchase. We appreciate your review and hope to be of service to you again in the future! Jill Chafitz-Director of Customer Relations
Best experience ever!!
Sabin was so unbelievably helpful! He made my buying process as smooth and easy as possible. Will be highly recommending him and this dealership to all my friends and family!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your loyalty as a customer, Hailey. We strive to provide all of our guests with the best customer service and are happy to hear that Sabin Venable did just that ! Thank you for leaving such awesome feedback and enjoy your new Ford Jill Chafitz -Director of Customer Relations
AWESOME!
Yvette was a pleasure to have as my sales representative, she never left any questions unanswered. Yvette alwaus had a smile she deserves the highest praise. I will. Definitely be referring my famu and friends to Yvette.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Charlee, We really appreciate hearing about your experience with us,! We are more than happy that Ivette was able to be so accommodating and brought a pleasurable experience. We truly value your business and thank you referring Camelback Ford and Ivette Erives! Thank you! Jill Chafitz- Director of Customer Relations
Simple
Very competitive prices, good customer service, very clear step by step, very helpful, always try the best for the customer. High recommend, they’re the best!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome to hear ! We are thrilled Robert offered a competitive price, great customer service, clear step by step process, and overall a great customer experience. Thank you for Recommending Robert Ochoa and Sabeaur Abidi in finance , we look forward to seeing you for service . Thank you, Jill Chafitz Director of Customer Relations
Excellent salesman and professional!
I was not sure I wanted to purchase a new vehicle when I walked into the dealership. In fact I was there to have another vehicle serviced. After speaking with Eric he assured me that he could deliver what I wanted. Before I left I had my new dream car. Thanks Eric for all your help. It was a great buying experience!!! Ray
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your DREAM CAR..... We are so happy to hear Eric Steffes brought a great experience and getting you in the car of your dreams. We want to wish you happy miles on the road , and make sure you stop in on your 1st service appointment and say hi. Jill Chafitz Director of Customer Relations
Amazing!
Eric Steffes is the best representative at this dealership! I was looking for a very specific vehicle for my graduation and he found the perfect one and at a great deal!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate the 5-stars and the awesome review on Eric Steffes ! It sounds like Eric showed you a great car buying experience and we will let Eric know to keep up the great work. Thanks again and we hope to see you for your future vehicle needs. Thank you, Jill Chafitz Director of Customer Relations
Nothing short of EXCELLENCE!
This man by far exceeded my expectations as a dealer when I first arrived at Camelback Ford. He not only welcomed me and my wife with the warmest welcome possible, he made sure the entire process was smooth and hassle free! He throughly answered any questions we had and gave the best advice/guidence i needed to complete this sale. He definitely made my entire experience feel like a welcomed "interaction" as opposed to the usual "transaction" you would get from other car dealers. All in all Gibson was an awesome dealer and I would absolutely recommend any and everyone of my family and friends to do business with Camelback Ford, solely based on how well your dealer Gibson treated and cared for us!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jeremy, Thank you for your positive feedback about your recent experience with Gibson! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Gibson. We truly appreciate your business and your continued loyalty. Come back and see us soon! Jill Chafitz Director of Customer Relations