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Biener Audi

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 5:30 PM

Biener Audi Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

12:00 PM - 5:00 PM

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:00 AM - 4:30 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since July 2004

America's Largest and Friendliest Audi Dealer!

...



Established in 1929 and a family business ever since. Our passion is Audi and the customer service befitting of the brand!

"America's Largest and Friendliest Audi Dealer! Over 1 Million cars sold and serviced since 1929!"

Service

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
982 lifetime reviews. Includes reviews of Biener Audi from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 24, 2020

    Very easy experience. I was kept updated on the progress as I waited and my car was ready earlier than expected. Excellent service. Thank you.

    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Biener Audi

    Thank you!


    Worked with:
    Matt Weston

    Service Advisor

    (5.0) 69 reviews

    Joe Mortell

    Audi Brand Specialist

    (4.4) 52 reviews

  • 5.0 out of 5
    November 23, 2020

    I will not type 25 words.-this is extremely very annoying five stars in all categories are worth more that what you are are requiring UNCLE KARL

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jeremy DeJesus

    Service Advisor

    (4.9) 91 reviews

  • January 6, 2018

    We had an amazing experience buying our carbat Bieber Audi. Our salesman Mike F. listened to what we needed. Mike is the most professional and dedicated... salesman that we ever encountered. The dealership is extremely accommodating to please their customers. Bieber Audi sales process is seamless. Their repair department is the best I have seen. I highly recommend buying a car at Biener Audi.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 17, 2020

    My service visit was handled by Jon Pizzo. He is very knowledgeable and professional. He met me as soon as I drove up and he kept me informed through out... the service. He answered all my questions and took the time to explain what was being done. I really appreciated that. When customer service is this excellent it shows the pride he takes in doing his job and that is a great reflection on the company he works for

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Biener Audi

    Thank you!

  • 5.0 out of 5
    November 12, 2020

    I'm using this customer service over 15 years! Jon & Matt are the super care takers the minute you got in. very helpful keep you informed outstanding... service.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Biener Audi

    Thank you for choosing our service department!


    Worked with:
    Matt Weston

    Service Advisor

    (5.0) 69 reviews

  • 5.0 out of 5
    November 11, 2020

    process is fast and easy and customers needs are anticipated. Please do not make me to type 25 words.-this is very annoying and not customer ferindly

    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Pierre Abizeid

    Audi Brand Specialist

    (5.0) 34 reviews

    Brian Paige

    Finance Manager

    (4.9) 100 reviews

    Mike Firouztale

    Audi Brand Specialist

    (4.7) 70 reviews

  • 5.0 out of 5
    November 5, 2020

    Matt Weston has been my adviser for many years , he has been very helpful when i come in for service..Matt keeps me informed of the progress and explains... any problems that arise. Matt is very understanding, GREAT ADVISER!

    5.0 out of 5
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    5.0 out of 5
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    3.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Biener Audi

    Thank you!


    Worked with:
    Matt Weston

    Service Advisor

    (5.0) 69 reviews

  • 5.0 out of 5
    November 5, 2020

    Emails sent did not purchase car. Car did not have all the options I wanted. But it was a fair price. Better luck next time.

    Not Applicable
    Customer Service
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    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 29, 2020

    A truly awesome customer service experience from a NY Audi dealer. There was no haggling, additional service gimmicks and I would 100% recommend Beiner... Audi.

    5.0 out of 5
    Customer Service
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Biener Audi

    Glad to hear it, Thank you!!!


    Worked with:
    Jeremy DeJesus

    Service Advisor

    (4.9) 91 reviews

  • 5.0 out of 5
    October 27, 2020

    Michael was great to work with. Quick transaction with no pain. He provided a very high quality of customer service. Will likely lease from Biener again....

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Biener Audi

    Thank you!


    Worked with:
    Pierre Abizeid

    Audi Brand Specialist

    (5.0) 34 reviews

    Michael Abu

    Audi Brand Specialist

    (4.8) 26 reviews

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