Reviews
Write a reviewCourteous and prompt with the customer interest and
Courteous and prompt with the customer interest and satisfaction being their key goal. Maybe the survey would not require a 15 word minimum- but be open to any number of words
I loved the communication by text, updating me on the
I loved the communication by text, updating me on the progress of my service. I also appreciated the lift to the diner while my car was being serviced
Exceptional service, well done.
Exceptional service, well done. Knowledgeable staff. Assisted with every aspect of service needs. Well done
Christina and Mike Dolce are a credit to your dealership.
Christina and Mike Dolce are a credit to your dealership. My best service experience ever.
Very pleased with our inspection service.
Very pleased with our inspection service. Love that our car gets cleaned inside and out when completed. That's definitely an added plus. Thank you for the continued excellence.
Quick and painless - all problems and inspections fixed
Quick and painless - all problems and inspections fixed in record time. all done with a smile
My car was serviced cleaned and returned to me quickly
My car was serviced cleaned and returned to me quickly and exceeded my expectations. Thank you to all involved.
Walked in already knowing which car I wanted to pay cash
Walked in already knowing which car I wanted to pay cash for and they had one to test drive. Memorial Day Weekend. Dealership was dead. Salesman meets us. We wanted the Q7 Prestige line. Didn't like the color they had but was willing to wait. While we waited for the Q7 to be brought around the salesman said This will be $2000 above MSRP and I said well we won't pay that, he said, "well then you won't be buying at Biener and there's no reason to test drive the car". Really? Audi should be concerned. We are a BMW family but loved what we saw at a different Audi. Were ready to buy that day for the right color. And this is how your salesman acts? Stay away from Biener.
A,ways efficient, kind and informative.
A,ways efficient, kind and informative. Excellent service. Communication with service dept was excellent and I was most appreciative for a loaner. I loved it in fact.
Professional, attentive, thorough and clean shop.
Professional, attentive, thorough and clean shop. My first time as a Audi owner, great experience, will recommend!