Reviews
Great experience, very happy with our final purchase and...
Great experience, very happy with our final purchase and trade in. Everyone at Toyota was friendly and wanted to help us walk away with the car we wanted.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Kmz, Thank you for taking the time to leave us a review of your experience here. We are so happy to see you received such excellent customer service while you have visited here. Please feel free to reach out if there is anything else our staff may be able to help you with. Have a great day, Pennie Grady Customer Relations Manager pgrady@findlayauto.com (928) 527-7337
I only went to look but I ended up buying. One big reason...
I only went to look but I ended up buying. One big reason was Wyatt McLaws, a young man recently relocated from Holbrook. I felt very at ease in Findlay Toyota that day due to everyone being cognizant of the virus problem and respecting peoples concerns of masking and spacing. Wyatt treated me way beyond what I was expecting from a car salesman. I felt that I became his #1 reason to be there that day. I was the King. I was the important person. No hype, no scam, all open and upfront. I truly enjoyed this experience and recommend Findlay Toyota to everyone. I give Wyatt and Findlay Toyota a #10.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Volks, Thank you for taking the time to leave us a review on your recent experience here! We are so happy to see that you received such excellent customer service during your car shopping and buying experience with Wyatt. We will certainly let him know how great of a job he did working with you. Enjoy your new vehicle! Please feel free to reach out if you have any questions or concerns, and we hope to work with you again in the future. Have a great day, Pennie Grady Customer Relations Manager pgrady@findlayauto.com (928) 527-7318
Great to work with Elora Kennedy
Very pleasent and easy to work with Elora, very professional, but easy going. She is an asset to the dealership. Thank you , matt and vicki
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Ottie, We appreciate you taking the time to write a review for Findlay Toyota. We are so happy to see that you received such excellent customer service. We will let Elora know how great of a job she did working with you. Please don't hesitate to reach out with any questions or concerns. Have a great day, Pennie Grady Customer Relations Manager pgrady@findlayauto.com (928) 527-7318
Toyota
Thank you so much Wyatt Mclaws for making our experience at Findlay awesome. You are an outstanding sales person. I would recommend buying your next car from Findlay Toyota
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Enjoyed and felt comfortable working with Elora. She...
Enjoyed and felt comfortable working with Elora. She didn't try to sell me vehicles I didn't want. She is friendly and listens. Thank you for my new car. I love it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi xxxxxx, Thank you for the awesome review. We are so happy to see that you've had a great experience here with Elora. We will let her know how great of a job she did working with you. Please feel free to reach out if there is anything else we can do for you, and we hope to work with you in the future. Have a great day, Pennie Grady Customer Relations Manager pgrady@findlayauto.com (928) 527-7318
Outstanding service and customer service from Elora...
Outstanding service and customer service from Elora Kennedy. She was a rock star and made the purchase of a vehicle comfortable and easy. I would suggest her for any one looking for their new or next vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Robert DeRouin is the best!
Robert DeRouin of Findlay Toyota is the best? No pressure, helpful, knowledgeable and allows you to make your own informed decision.....really recommend him to assist you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Five stars to Chris Noll! Professional, excellent sales...
Five stars to Chris Noll! Professional, excellent sales ability, knowledge of vehicles, and no pressure. He met my every need with the vehicle I chose, a RAV4 XLE
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Lanticousa, We appreciate you taking the time to write a review for Findlay Toyota. We greatly appreciate your business, and welcome to the Findlay family! We will certainly let Chris know how great of a job he did working with you. Enjoy your new RAV4 XLE to the fullest. Please feel free to reach out if there is anything else we can do for you, and we hope to work with you in the future. Have a great day, Pennie Grady Customer Relations Manager pgrady@findlayauto.com (928) 527-7318
Best car buying experience ever!
Robert DeRouin at Findlay Toyota Flagstaff made this one of the best and easiest car buying experiences I've ever had! Findlay threw in some extras no other dealer would've ever agreed to. I'm sending all my friends and family and will definitely be back here for my next car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Christina, Thank you for the positive review. Welcome to the Findlay Toyota Flagstaff family, and we will certainly let Robert know how great of a job he did working with you. Please feel free to reach out if there is anything else our staff may be able to help you with! Have a great day, Pennie Grady Customer Relations Manager pgrady@findlayauto.com (928) 527-7318
I truly enjoyed my purchase/experience at Findley Toyota....
I truly enjoyed my purchase/experience at Findley Toyota. Customer Care was on point. Thanks for your service, you were a great help Chris Noll.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car