Reviews
Outstanding service!
Robert Derouin went beyond the call of duty (including taking care of us when he wasn't "on-the-clock" in the early morning) to help us with our new Highlander! Excellent service from Robert and Tim in finance...thanks guys for a great purchase experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Tom, Thank you for the 5 Star Review! It is always our goal to provide our Customers' with an outstanding experience. We are honored to have you as our Customer!
Toyota Rava4
Dustin was super helpful and friendly:) I bought my first car from him and he made everything with purchasing a car a great experience. Thanks Dustin.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Melissa, for the 5 Star review! Findlay Toyota Flagstaff strives to exceed our Customers' expectations and deliver a truly Outstanding experience. We are honored to have you as our Customer!
Thanks for A Great Sales Experience!
Thanks for your excellent, personalized service, Robert! We made it home before the record-breaking snowstorm! We're keeping our new Corolla in the garage until the license plate comes.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Cheryl, Thank you for the 5 Star review! It is always our goal, at Findlay Toyota Flagstaff, to provide our Customers' with an outstanding experience. We are honored to have you as our Customer!
Robert did great!
Robert did a great job getting me into my exact car I loved. The process was simple, easy and didn't take up my entire day. The internet department is great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Michael, Thank you for the 5 star review! Findlay Toyota Flagstaff strives to exceed our Customers' expectations and deliver an Outstanding experience. We are honored to have you as our Customer!
Robert is great !
Excellent experience with Robert ! He is wonderfully helpful, an absolute joy to work with. Coming here would have been a chore normally, however Robert turned it into an enjoyable outing. 10/10
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the 5 star review, Nera! It is always our goal at Findlay Toyota Flagstaff, to provide an outstanding experience and we are honored to have you as our Customer!
Helped
Tried to accomodate my schedule. Didn't pass the buck and found the rattle. Was disappointed that despite my appointment they didn't have the appropriate staff but then they made it work
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Convenient
Using Findlay Toyota is convenient. I could make an appointment online. I needed to get home for a delivery to my house. I signed up for a free ride home . When my car was ready, I was met at my home and driven to the service department to pick up my car. Convenient all around.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
No pressure and fast service.
I was treated positively and service was performed on time. No pressure was applied to approve additional services. Have always had good experiences at Findlay.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
As promised
We took our Venza in for service. They were ready when we arrived, completed the work as promised and on time. Even gave us a ride to the movies.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Love, love, loved my experience!
I went in for a new or used car. I was hesitant to do so as past experience was full of pressure to buy something I could not afford. Dustin, knew my parameters and my situation after I contacted him on the internet. He set up the appointment and already knew the trucks/cars to show me based on the information I gave him. NO pressure to buy something I couldn't afford but instead he kept my wishes at the forefront of the entire visit. I would recommend Dustin and the dealership to everyone I meet!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Lori, Thank you for the 5 Star Review! Findlay Toyota Flagstaff strives to exceed our Customers' expectations and deliver a truly outstanding Sales experience. We are honored to have you as our Customer!
