Skip to main content

Findlay Toyota Flagstaff

(288 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 7:00am–5:00pm
Sunday Closed Closed
New (877) 864-4053 (877) 864-4053
Used (866) 414-3729 (866) 414-3729
Service (877) 864-4117 (877) 864-4117

Reviews

(288 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Findlay Toyota Flagstaff from DealerRater.

Want to share your experience with this dealership?

Write a review

Outstanding service!

Robert Derouin went beyond the call of duty (including taking care of us when he wasn't "on-the-clock" in the early morning) to help us with our new Highlander! Excellent service from Robert and Tim in finance...thanks guys for a great purchase experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Tom, Thank you for the 5 Star Review! It is always our goal to provide our Customers' with an outstanding experience. We are honored to have you as our Customer!

Toyota Rava4

Dustin was super helpful and friendly:) I bought my first car from him and he made everything with purchasing a car a great experience. Thanks Dustin.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Melissa, for the 5 Star review! Findlay Toyota Flagstaff strives to exceed our Customers' expectations and deliver a truly Outstanding experience. We are honored to have you as our Customer!

Thanks for A Great Sales Experience!

Thanks for your excellent, personalized service, Robert! We made it home before the record-breaking snowstorm! We're keeping our new Corolla in the garage until the license plate comes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Cheryl, Thank you for the 5 Star review! It is always our goal, at Findlay Toyota Flagstaff, to provide our Customers' with an outstanding experience. We are honored to have you as our Customer!

Robert did great!

Robert did a great job getting me into my exact car I loved. The process was simple, easy and didn't take up my entire day. The internet department is great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Michael, Thank you for the 5 star review! Findlay Toyota Flagstaff strives to exceed our Customers' expectations and deliver an Outstanding experience. We are honored to have you as our Customer!

Robert is great !

Excellent experience with Robert ! He is wonderfully helpful, an absolute joy to work with. Coming here would have been a chore normally, however Robert turned it into an enjoyable outing. 10/10

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the 5 star review, Nera! It is always our goal at Findlay Toyota Flagstaff, to provide an outstanding experience and we are honored to have you as our Customer!

Helped

Tried to accomodate my schedule. Didn't pass the buck and found the rattle. Was disappointed that despite my appointment they didn't have the appropriate staff but then they made it work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Convenient

Using Findlay Toyota is convenient. I could make an appointment online. I needed to get home for a delivery to my house. I signed up for a free ride home . When my car was ready, I was met at my home and driven to the service department to pick up my car. Convenient all around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

No pressure and fast service.

I was treated positively and service was performed on time. No pressure was applied to approve additional services. Have always had good experiences at Findlay.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

As promised

We took our Venza in for service. They were ready when we arrived, completed the work as promised and on time. Even gave us a ride to the movies.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Love, love, loved my experience!

I went in for a new or used car. I was hesitant to do so as past experience was full of pressure to buy something I could not afford. Dustin, knew my parameters and my situation after I contacted him on the internet. He set up the appointment and already knew the trucks/cars to show me based on the information I gave him. NO pressure to buy something I couldn't afford but instead he kept my wishes at the forefront of the entire visit. I would recommend Dustin and the dealership to everyone I meet!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Lori, Thank you for the 5 Star Review! Findlay Toyota Flagstaff strives to exceed our Customers' expectations and deliver a truly outstanding Sales experience. We are honored to have you as our Customer!