Reviews
Lee Toyota, Topsham ME
We set out to buy a new car with several dealers on the list. We never went beyond Lee Toyota in Topsham. Andrew To was by far the best automobile salesman we have ever worked with. He was well informed about his products, helpful about showing us (vs. simply telling) what each one offered, and infinitely patient with our questions and requests. Equally important, he knew when to be quiet and let us reflect. Drew is adept at talking with a customer to clarify his/her needs and find the model that best suits them. We never thought we would buy a Camry XLE hybrid, but we couldn't be more pleased. Jon Newland, the business manager, was equally impressive. He moved our financing through expediently and explained our warranty options clearly. Though Jon has been through this administrative process countless times, he genuinely seemed to share in our delight. It is rare to meet a financial person was so much enthusiasm and personal warmth. This is the third car we have bought from Lee Toyota and the experience gets better every time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Upon arriving at the Toyota Dealership, we were greeted...
Upon arriving at the Toyota Dealership, we were greeted by salesperson Joe Day. He was very relaxed , friendly, and quite knowledgeable of the product he was selling. Joe Day was very customer friendly and would work with again.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Our new RAV4
We made a query on line about a 2013 RAV4 and were notified that a vehicle was available at the Topsham location. We were met by the Sales Manager who introduced us to Kevin Cough. Kevin really listened to our wish list for our new car, set us up with a test drive, and gave us complete info about the car and the dealership (even though we were clear we were still shopping and had other cars to see). We appreciated the time he spent with us, and we realized the good deal he could provide, and the relationship we could develop with Lee Auto Malls. We returned to the dealership to buy the car we had driven, and Kevin did a terrific job of getting us through the paperwork and orienting us to our new car. (and... he gave us donuts and coffee !). We had a great buying experience !
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Andrew To made my Minivan dreams come true!!!!!
I recently purchased a new to me 2012 Toyota Sienna! I called Andrew and he found me exactly what I was looking for, color and everything!! I love it! Best service I have ever encountered!! My Sienna has bluetooth, I didn't know how it worked so Andrew not only explained it but also set it up through my phone so I didn't have to try to remember after. My van didn't have floor mats in it, I requested some... NO PROBLEM, they even got delivered to my house by Andrew personally! Could not have asked for a more pleasurable experience! I am planning my next car/truck purchase already, just deciding what we want and then I will have Andrew find it for us!!! It was a pleasure!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Friendly service
I recently was in need of a new car. Andrew was with other customers but found someone who was very helpful and came quickly. She reviewed options and great Toyotas. I was notified of options after I visited and was very pleased with the interest in helping me. In my search I found another vehicle but would recommend Lee for their customer service and variety of vehicles. Sincerely, Deborah Neumeister Oakland
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
first new vehicle ever....
I just moved to this area and was recomended to come see Jennifer Towers, I am very happy with my purchase and loved the non- pushy enviroment... I would highly suggest coming in to see Jennifer and i will definetely be back to see her.. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for our 2014 Sienna
We came in just to look, and we had such a pleasant experience that we decided to buy a Sienna on the spot. Jennifer made it easy and straighforward, with no surprises. Very happy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New Tundra
I recently researched buying a new truck and had it narrowed down to a Ford F-150XLT and a Toyota Tundra. I have previously owned a Tundra and loved it, but was looking to see what else was out there. Jennifer Towers did a fantastic job explaining the new Tundra options, lease vs. buy options and how my trade would be handled. I plan to purchase the Tundra from Jennifer at Lee Toyota as soon as I get some financial things in order.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Duffy was very helpful and knowledgeable
All my questions were answered before the purchase of my new vehicle. I tried out a few other vehicles and found the one that fit my needs. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Andrew To
I didn't buy my car through Lee, but was very impressed with the represesenative who worked hard in trying to find a car that fit with my needs. I wasn't able to find what I needed, but Drew worked very hard at trying to find me the right car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
