Lee Toyota of Topsham

I was greeted with a smile as soon as I walked in the door. I felt like a VIP the entire time I was with the Lee Toyota team. I met with the manager, the salesman, the parts and service team members and each and every one of them had a smile and made me feel so comfortable and like I was joining a family. The entire experience was a pleasure.

Mike was very good to us, an excellent salesman who lets the product talk and is always there with sound advice and honest answers. We really enjoyed dealing with him... and might not have bought a car from Lee if he had not been the one to greet us. The negative was that the car was not ready when it should have been, although it had been given to the detailers the previous day, and when it was delivered there was only one key and only half a tank of gas. This was not Mike Walker's fault and he stayed with us through the extra two-hour wait. So we give top marks to the salesman, and to Jill in finance, who was very helpful about the car and good to deal with, but we were not impressed by the snafu and delay in detailing and delivering our new vehicle.

People we worked with were courteous, fair, and helpful. We appreciated that they were not pushy, and in fact had not intended to purchase until December. We got prices for both lease and purchase, and in fact had to ask about a handwritten sign with a monthly price much lower than what we were quoted, so found that confusing. That price ultimately led to our purchase- other wise we would have walked.

Joe Day made my re-leasing experience very pleasant. He got me a very good deal, no pressure, and spent lots of time making sure I understood the features of the car. The financing/business manager also was very kind and helpful.

Nice, friendly atmosphere. Mike Walker and Eric Gaither were both very professional, and knowledgeable about the vehicles and dealer inventory. Both own and drive Toyota, which is important to me as a Toyota customer.

Great quick sale in and out in about an hour Beat Prime prime by $300.00 Salesman Mr Walker very up to date on the Prius

We had a very pleasant experience at this dealership. Mike was very knowledgeable about the FJ Crusier. We were greeted immediately upon entering the showroom. I left with a very strong impression that when we come back for service it will be friendly and professionally taken care of. I highly recommend buying from Lee Toyota.

Up front: I'm a huge Lee Toyota fan. Over the years, I've bought 3 cars from Lee, the last 2 from Joe Day (the most recent purchase just a week ago!). I absolutely can't say enough about the service and sales departments. Joe seems to view his role as much consultative as salesman, carefully helping to guide my own thinking rather than mere hard-sell persistence. Consequently, I bought exactly the auto my spouse and I needed rather than the one I'd originally considered. In making my final decision, I visited Lee's showroom floor exhaustively, and each time Joe was generous with his time and professional perspectives. When Joe was occupied, other staff cheerfully pitched in to address our concerns. We were never ignored or viewed by the staff as simply "Joe's customer." This apparent collaboration and commitment to service left us with the sense that we were buying a car from the ENTIRE sales team rather than simply Joe Day. Financing the vehicle was handled equally as pleasant as interactions with other sales dimensions. We were struck by how exhaustively detailed Joe and the sales team were in orienting us to our new car. Every feature of the vehicle was tediously introduced and explored with us to (we're convinced) ensure our satisfaction, familiarity, and safety with the purchase. I really have to hand it to Lee Auto for continually making car-buying a gratifying process for us. Meanwhile, the service side of the dealership has also been pleasing. Over the years, the service staff has scheduled us promptly (occasionally the same day of our reported repair needs). We're always expertly counseled on what our cars needs to perform well and not pressured into costly repair work of little or marginal value. Plus, the service staff is just dog-gone friendly. I highly recommend Lee Toyota to people who genuinely care about their purchasing and servicing experiences.

The employees use no-pressure sales, they are very knowledgeable, very accommodating in that they let us test drive a few cars, and they were willing to negotiate reasonably.

I have purchased more than fifteen new vehicles in my lifetime and I have to tell you, Lee Toyota in Topsham, Maine has to be the best buying experience I've ever had. Joe Day's approach to selling vehicles is truly customer-oriented; he exceeded my expectations. In fact, he made me feel like I was his most important client while working with me in my purchase of a new Toyota Tacoma. He walked me around to meet the service managers and he went over all the operating features of the vehicle for both my wife and I the day we picked it up. I will recommend Lee Toyota Scion in Topsham, Maine to anyone looking for a vehicle and I would tell them to be sure to see Joe Day!