Lee Toyota of Topsham

I am very pleased with the whole process of buying my truck at Lee Toyota. I feel I bought a very good product at a fair price.

As my husband recently died and I became the owner of two vehicles, I wanted to trade both of them in and purchase a new car. I was interested in purchasing a Toyota, as consumer reports report them to be a good car. Joe was very welcoming, without being condescending and proceeded to show me the car I was interested in. After some negotiation, a test drive and more negotiation, we agreed on a price. Joe spent a good deal of time showing me the dealership, establishing a date for the car to be checked out, and most importantly sitting with me in the car and going over any number of instructions for driving, reading symbols on the dash board, using speed control, adjusting the seat, mirrors, and reassuring me that if I had any questions about the car to call him. Working with Joe was a very positive experience.

This was my second purchase and by far the best!!! Joe Day was the best salesperson I have ever met in any business! He was very professional and explained everything that I needed to know about the car. If it was within my power, I would certainly give him a raise! Jill, the lady in the office who explained all the paperwork, was very thorough. She is well qualified for the job! These are the only two people whose names I got. I also observed the other employees being very friendly to everyone. You could tell that they enjoyed their work! Sincerely, Leslie Clark

All the people we delt with at Lee toyota were knowlegable and friendly. We had shopped around and felt that they gave us the best and most efficient service. Thank you

Lee was the third Toyota dealership I visited and it was by far friendlier that the others. I did not have to go back and forth on price. One offer, one counteroffer and that was that. No high pressure. It was a pleasure purchasing my car there.

Overall experience was good, but buying a vehicle should not be so difficult in regards to getting a fair price. It is a lttle frustrating doing the back and forth on trade in value and getting multiple quotes from the dealer, each time with the indication "this is the best we can do" and then getting a slightly higher offer until reaching final agreement. This process included 7 different dollar amounts. This is my second vehicle purchase from this dealership. If and when there is a third, I hope to not have to do the extended "negotiation dance" on price again. To his credit, Joe Day was very pleasant to work with, he just gets caught in the middle having to run back and forth to the power broker behind the big desk who never came to talk with me once during the process. Jill in finace was very pleasant to work with but got her figures mixed up. I paid a cash deposit of $1134.95 in addition to my trades but she had it added up to $934.95 so she corrected that. She also did not calculate my monthly payment correctly, initially providing me information showing a payment of $398 and change per month for 48 months. I had calculated the payment to be $370.60 per month. I brought that to her attention and she re-figured and came to my amount. If I had not figured this in advance, I would have been overcharged by approximtely $1344 over 4 years.

Mr Day was very helpful an all respects, asking questions to ensure that we were comfortable with the purchase we were making. Mr. Day walked us through each phase of the purchase, demonstrated the features of the Highlander and responded to each of our questions supporting our purchase. Steve Mehrl

Jim was very helpful. Although limited stock vehicle was available. Vehicle was clean and ready upon completion. Experience was very pleasant. Would refer to a friend.

Mike Walker stayed late on Saterday evening since we arrived not realizing their closing time. He was very cordial,answered questions in detail and was willing to take us for a test drive. He did not get rattled when a test drive did not work out at that time and made arrangements to meet us early Monday morning. Both Mike and John worked within our time restraints Monday morning recognizing our other obligations. It was a very pleasnt experience.

Great service department. Well-priced and very reliable. Was in for service last week on the 4Runner and walked up front and bought another vehicle from the pre-owned lot. Great staff all around, I feel taken care of and of course the product and brand are super.