Skip to main content

Rountree Moore Ford Lincoln

(1,490 reviews)
Visit Rountree Moore Ford Lincoln
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
New (888) 837-7897 (888) 837-7897
Used (888) 904-2982 (888) 904-2982
Service (888) 955-5095 (888) 955-5095

Reviews

(1,490 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Kaz Ford, great salesman

This was the 3rd vehicle that I have purchased through Kaz Ford. I couldn't ask for a more helpful and personable salesman. He doesn't pressure you and is very accommodating. I've called him several times to ask questions and he ALWAYS returns my calls. And he even remembers you when you return! I would recommend asking for Kaz when you go to the dealership! Also, my friend has bought two cars from him as well. Same super service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Sandy Dowling, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks for your referrals and your continued business!

AWESOME JOB CHARLIE!!!!!

Love Roundtree Ford here in Lake City and LOVE my sales person Charlie Joliffee (SP?)! My NEW Focus is so cute and dependable!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great salesman!!

I have purchased 2 cars from Rountree and have had the pleasure of dealing with Kaz Ford. What a refreshing experience in car buying! No pressure, no hazzle and so easy to work with. I would recommend Kaz Ford to everybody looking to trade/buy a vehicle. Thanks, Denia

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Wesley Douglas

Very prompt service and the staff was very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Devereux

I went in for a recall. The person who waited on me was helpful explaining about why I had received the recall notice and explained what the service person would be doing. I left the truck with him and when it was finished, he gave me a call to come pick it up. Very good timing. Staff very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate this honest feedback, Daniel. Thanks for your review!

I love my new Kia

This is the 2nd Kia Optima I have purchased from Rountree and my favorite sales person Lori Hewitt. I love my new Kia and have loved every Kia I have ever owned (this is my 3rd), and I don't plan on ever buying anything else. So if you want an amazing car at an amazing price go to Rountree and see Lori Hewitt and she will make it happen. Thanks again Lori

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Mrs. Marion Hudson

All of the Service performed and the Staff were Excellant

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Russ was great!

Russ was very a helpful salesman, and a great negotiator - he was able to get my payments where I needed them. Also, after the Service Department left, he personally went to fill my truck with gas. That is great customer service! Thank you:)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Heather Hermiller, we are so pleased to hear your experience with us was a positive one. Thanks for your business.

Great service

Kelly, in the service department is always very friendly and approachable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We set high expectations for ourselves so it's gratifying to hear you had a great experience with us. Thanks for your business, Toni! Take care!

Great customer service overall

Thank to your Internet team for providing a great customer service and walk me through all the process. Thanks to Russ Waters as well. Great sales person!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate this honest feedback, Luis. At Rountree-Moore Ford Lincoln Mercury, we value our customers and we look forward to seeing you on your next visit.