Reviews
Kaz Ford, great salesman
This was the 3rd vehicle that I have purchased through Kaz Ford. I couldn't ask for a more helpful and personable salesman. He doesn't pressure you and is very accommodating. I've called him several times to ask questions and he ALWAYS returns my calls. And he even remembers you when you return! I would recommend asking for Kaz when you go to the dealership! Also, my friend has bought two cars from him as well. Same super service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sandy Dowling, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks for your referrals and your continued business!
AWESOME JOB CHARLIE!!!!!
Love Roundtree Ford here in Lake City and LOVE my sales person Charlie Joliffee (SP?)! My NEW Focus is so cute and dependable!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great salesman!!
I have purchased 2 cars from Rountree and have had the pleasure of dealing with Kaz Ford. What a refreshing experience in car buying! No pressure, no hazzle and so easy to work with. I would recommend Kaz Ford to everybody looking to trade/buy a vehicle. Thanks, Denia
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wesley Douglas
Very prompt service and the staff was very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Devereux
I went in for a recall. The person who waited on me was helpful explaining about why I had received the recall notice and explained what the service person would be doing. I left the truck with him and when it was finished, he gave me a call to come pick it up. Very good timing. Staff very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate this honest feedback, Daniel. Thanks for your review!
I love my new Kia
This is the 2nd Kia Optima I have purchased from Rountree and my favorite sales person Lori Hewitt. I love my new Kia and have loved every Kia I have ever owned (this is my 3rd), and I don't plan on ever buying anything else. So if you want an amazing car at an amazing price go to Rountree and see Lori Hewitt and she will make it happen. Thanks again Lori
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mrs. Marion Hudson
All of the Service performed and the Staff were Excellant
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Russ was great!
Russ was very a helpful salesman, and a great negotiator - he was able to get my payments where I needed them. Also, after the Service Department left, he personally went to fill my truck with gas. That is great customer service! Thank you:)
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Heather Hermiller, we are so pleased to hear your experience with us was a positive one. Thanks for your business.
Great service
Kelly, in the service department is always very friendly and approachable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We set high expectations for ourselves so it's gratifying to hear you had a great experience with us. Thanks for your business, Toni! Take care!
Great customer service overall
Thank to your Internet team for providing a great customer service and walk me through all the process. Thanks to Russ Waters as well. Great sales person!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate this honest feedback, Luis. At Rountree-Moore Ford Lincoln Mercury, we value our customers and we look forward to seeing you on your next visit.
