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Rountree Moore Ford Lincoln

(1,490 reviews)
Visit Rountree Moore Ford Lincoln
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
New (888) 837-7897 (888) 837-7897
Used (888) 904-2982 (888) 904-2982
Service (888) 955-5095 (888) 955-5095

Reviews

(1,490 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great place

Bought a new Ford Edge. Really like the vehicle. Thought I would get the SE model, but thanks to Jason I got into the SEL. Everyone at Rountree is just great! My whole family does business there now. Wouldn't go anywhere else. The new building is nice. Really like the customer lounge!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oil Change August 2014

George and Brenda are awesome (so are the other peeps I don't know their names). Very happy so far with the customer service I receive from Roundtree Ford in Lake City, FL.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Everything was great! My car wasn't detailed was the only bad thing. I have some Service messages on my dash but I've talk with a representative and they promised to rectify the problem.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Price too high!

Oil change price too high, won't go back again unless I have a coupon. For the price, you'd think they would at least clean your front window.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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transmission service sept 2014

Ford Focus service on the transmission. all was nice and quick and professional. thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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exceptional service

I brought my Lincoln in for service and as usual the staff was extremely helpful as well as professional. I will continue to bring my Lincoln in for service at Roundtree Moore Ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jeremy, we are so pleased to hear your experience with us was a positive one. Thank you so much for your business and your wonderful review! We look forward to your next visit!

job well done

it was very nice a eveyone was greet me with a smile even the coustomers sitting waiting for service i will recomend you to lots of people we need delership like foundtree in gainesville thanls so much for everything god bless you all and jason heath is a wonderful salesmen thanks for everything jason

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Thanks for your review, Robert! We look forward to your next visit!

Great Service !!!!

Staff was very helpful.....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Superior Service!

I was very pleased with the customer service I received in the service department when I brought my truck in for an oil change. I believe you have a superior class of employees who care about the customer's needs & concerns. One in a million service! Thank you! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good service. Nice people

Nice people. Nice newly rebuilt waiting room

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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