Reviews
Great service
Mr. Derek Mills was very helpful during the entire purchasing process, explaining the difference betweern different models, features, etc.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sharon, we thank you for this excellent review and 5-star rating! Derek is a key component to our dealership and will enjoy reading your nice comments. It is great to read Derek was able to explain to you the benefits of each model of car. Assuring all of our customers needs and wants are met when it comes to their vehicle is our number one priority. We thank you for choosing our dealership, and hope to see you back here for your next sales or service visit! Mary Rountree | Customer Care Specialist |mary@rountreemoore.com
Lori Hewitt
Everybody was Great, my saleslady was the best and I will send all of my family and friends to her
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Edgar, thank you so much for your terrific feedback. It is great to read your experience went so well with Lori. We want to provide world-class service to all of our customers from the moment they walk through our doors. We appreciate your business, and hope to see you back here again for your future automotive needs. Take care! Mary Rountree | Customer Care Specialist |mary@rountreemoore.com
Great Service
Kevin Lott was great..He made the experience of getting my KIA Sorento serviced very easy and was very polite..This means every thing to me.....Robin Schenk went the extra mile in helping me get my Kia card re-loaded...Not only did she take the time to call and get it done for me...she also saved me a trip back from Live oak..I might not always drive a KIA...But..I will always be a customer a Rountree-Moore...Well Done...Dr. Daniel Crews...Live Oak, Fl
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Daniel, we appreciate you taking the time give us this review and 5-star rating! Kevin and Robin are excellent staff members and will enjoy your nice comments for them. Your experience at our dealership means everything to us. Our staff wants to assure you have a positive experience from start to finish. It is great to read we were able to get you into your new Kia and we can't thank you enough for being a loyal customer of Rountree-Moore. We look forward to seeing you back here again at your next visit. Take care! Mary Rountree | Customer Care Specialist |mary@rountreemoore.com
Great experience. Kez was knowledgeable and great
Great response from entire team. Kez was great to work with. Rountree was very competitive on price. Handled the day of transaction/pickup very quickly. am very pleased to have chosen Rountree as my dealer
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Steven, thank you so much for providing us with your positive feedback. Thanks for the kind words about Kez and the rest of our staff. We want to make everyone who walks through our doors a repeat customer, and it is great to read we were able to accommodate you. We know you have a choice when it comes to choosing a dealership, and we are thankful you chose us. We appreciate your business and hope to see you again for your future automotive needs! Mary Rountree | Customer Care Specialist |mary@rountreemoore.com
Excellent Service
I was greeted quickly and treated with the utmost respect throughout my entire car buying process. I was made to feel comfortable and was well taken care of. I had no worries as my salesman Donnie Allen said he would take good care of me and that he did.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kyra, thank you so much for your terrific feedback about our dealership. Donnie is a valuable member to our staff and he will appreciate your kind words. Providing our customers with a professional and relaxing environment along with world class service is our number one goal. We are pleased Donnie was able to get you into the vehicle of your choice and that he was able to take care of you. We appreciate your business and hope to see you again for your future automotive needs! Mary Rountree | Customer Care Specialist |mary@rountreemoore.com
Great service
The sales lady was very friendly she helped me with the car I wanted and even met everything to my standards
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Christopher, thank you so much for your review and 5-star rating! It is great to read your visit at our dealership went so well for you. We want to provide world class service for all of our customers and we are pleased we were able to accommodate you. We thank you for your business and hope to see you in the future for your automotive needs! Mary Rountree | Customer Care Specialist |mary@rountreemoore.com
Remarkable service
I spoke with Kevin, not sure of his last name but he did everything possible that he could to help me with the decision making on my vehicle abd he really gave me a remarkable experience and I really felt like he cared.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Patricia, thank you for your review. Kevin is a valuable piece to our staff and he will appreciate your nice comments. Assuring all of our customers needs and wants are met when it comes to their vehicle is our number one goal, and we are happy your experience went so well. Your opinion means a lot to us and we hope to see you again for your next service visit! Mary Rountree | Customer Care Specialist |mary@rountreemoore.com
Best Vehicle Purchase EVER !!! In over 40 years...
Worked with Kez Ford & Karen Meeks over a VERY long period of time while researching and ultimately buying a new 2014 SuperDuty F250 Diesel. What a GREAT TEAM !! --- After doing all the homework, shopping several other dealers in three states... Kez & Karen "MADE IT HAPPEN". Took delivery on a Saturday and they even hung around late to dot all the I's and cross all the T's. No one got near them on the price - and what a GREAT TRUCK !!! I've NEVER had such an incredibly fine experience with any dealer purchase in over 40 years of buying vehicles. They are THE BEST. - THANKS ROUNTREE MOORE --- YA'LL SET THE BAR !!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this excellent review. We appreciate your kind words about Kez and Karen, we know they will be grateful to read your comments. Providing our customers with the professional and friendly service they deserve is something we take very seriously. It is great to read they both were able to accommodate you with the purchase of your new truck. We can't thank you enough for your positive feedback, and we hope to see you again for your future automotive needs! Mary Rountree | Customer Care Specialist |mary@rountreemoore.com
Best Sales Lady ever, Lori Hewitt
My sales Lady was just the best. She made me feel at home and at ease while I was buying my vehicle. She was wonderful and I would have all my family go to Lori
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Margaret, thank you for this excellent review. Lori is a vital piece to our staff and she will enjoy reading your review. We want to give all of our customers a peace of mind when they are looking for a vehicle, and it is great Lori was able to accommodate you. We appreciate your business and hope to see you back here for your next sales or service visit! Mary Rountree | Customer Care Specialist |mary@rountreemoore.com
BEST VEHICLE PURCHASE EXPERIENCE EVER !!!
Salesman & Sales manager - (Kez Ford/Karen Meeks) were TREMENDOUS. From start to finish. I tagged up with them many, many months in advance of finally buying new F250-SuperDuty. Both were VERY attentive, HIGHLY professional, continually going out of their way to help with the purchase. INCREDIBLE how they BOTH stuck it out extending EXTRA-ordinary customer care. BOTH are a true asset to Rountree & FORD Motors !!!! There are no superlatives adequate to explain how superior Kez & Karen handled the Looooong Transaction. ;>) - THANK YOU - T.D.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Terrence, thank you so much for this excellent review. We appreciate your kind words about Kez and Karen, we know they will be grateful to read your comments. Providing our customers with the professional and friendly service they deserve is something we take very seriously. It is great to read they both were able to accommodate you with the purchase of your new truck. We can't thank you enough for your positive feedback, and we hope to see you again for your future automotive needs! Mary Rountree | Customer Care Specialist |mary@rountreemoore.com