Reviews
Great Service
Staff very friendly,service was great. Routine oil change and 5,000 mile on my new car. that was purchased in Tallahassee,Fl .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rebecca, your positive review means a lot to us and we're happy we could help you out. We always appreciate feedback from our customers, and it makes us feel good to know that our team did right by you.
Great service , friendly staff
Fast service with a smile, Very helpful. Nice bulding
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your honest feedback, Robert. Thanks for your business and we hope to see you here again!
Excellent Internet Sales System Response
I found this young man to be very helpful and over all I feel that he went over and above the normal sales man ship. He has been here for me thru all the transaction and the service of the vehicle. Thank you for all excellent service and the smile that went with it. I REALLY appreciate all that you have done to be of help to me thru this sale. Best wishes for a great New Year and much success. I will be recommending you to other friends and family with out hesitation. ...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your positive feedback. We are delighted that you had a good car buying experience. We certainly appreciate your business. Don't forget that your first oil change is complimentary. When you are ready you can go online and schedule your appointment. It's easy. Go to www.rountreemooreford.com and click on schedule service. OR call 386-487-3865 to schedule your appointment.
The right car...quick and easy.
I spoke with Kez briefly about the car I wanted and he called me back with the car I was looking for...and the price was just right. It was a really painless process. Great job to the financing dept for getting me a low rate as well. I highly recommend Kez Ford and the rest of the team at Rountree Moore. Roxanne L.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your positive feedback. We are delighted that you had a good car buying experience with Kez as your sales person. We certainly appreciate your business. Don't forget that your first oil change is complimentary. When you are ready you can go online and schedule your appointment. It's easy. Go to www.rountreemooreford.com and click on schedule service. OR call 386-487-3865 to schedule your appointment.
great service
Fast friendly service. Informed me of all the issues with my van
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David, your positive review means a lot to us and we're happy we could help you. We are glad to hear that we were able to gain your trust in our business.
customer
great experience, I even was drop off at home and picked back up when my vehicle was ready
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the 5-star review, Ruth! Thanks again for your business!
Great service
I brought in a 2013 fusion to have a recall fixed. Everything was taken care of in a timely manner and was offered a rental car due to a over booking issue. 100% happy
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lena, thank you for writing this fantastic review and giving our dealership such a high star rating! Check our social media pages to stay in the loop on product news and updates to help you save on your next visit.
Rountree-Moore service
I brought my Ford F350 truck in for service recently and the experience was very pleasing. There was essentially no waiting. My service manager was quite courteous throughout. The staff was professional and the work was completed expertly and very promptly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Apex Design, LLC, thank you for your kind words and confidence in our Staff and service we provide! We sincerely hope to see you again in the future!
Great service by friendly people!
I have been to this dealership many times in the past year or so, and the staff are wonderful and just friendly people! There are two service advisors I always deal with and I can't say enough positive things about them. The service was quick and the problem was fixed! And I will keep going back in the future!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Marina, thank you for writing this fantastic review and giving our dealership such a high star rating! At Rountree-Moore Ford Lincoln Mercury, we value our customers and we look forward to seeing you on your next visit.
Great experience
great experience. . Chad was top notch. I will be back thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase