Reviews
Service
I am treated with respect and courtesy. I appreciate that. Also my questions are addressed in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
William, thank you for your kind words and honest feedback of your recent service experience with us! We are happy to hear that we were able to gain your trust in our business.
Great service
The service was great and Randy was wonderful. That is one of the reason why I come to Rountree is Randy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thrilled with my Truck
Refer to my review via Edmunds Reviews for further details I did wish to say in a shorter version that I was pleased with the service from Kez Ford. I found my Toyota Tacoma via the Internet inventory link. Upon my request for further details, I received immediate response and within minutes had a quote, then consequently following up with a quote including my trade-in. I found Mr. Ford to be very knowledgeable about my particular vehicle and made me feel at ease with his friendly demeanor. Not at all the customary pushy salesman. This was my 3rd vehicle purchased from Roundtree Moore and this was by - far my best experience. I would highly recommend his service and this dealership to my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
great service
Really great conversation with the assistant service manager. Really great personality with all the staff really good experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lorenzo, your positive review means a lot to us, and we're happy our service staff could help you. We always appreciate feedback from our customers, and it makes us feel good to know that our team did right by you.
Good Service
I bought my truck from this dealership. We use there service department. Good service reps and always giving advice Thanks Joe
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Randy always takes care of my vehicle when I come in have no problems but the way you have to sit up appointments now I don't like to many hoops to jump through would rather call Randy and get it all done through him
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ford Focus
I was looking for another small fuel efficient vehicle and I knew Roundtree Moore was the place to go as I have bought from them over several years. Two within the last 3 years. I did not even consider another auto dealer. Staff is always professional, friendly and courteous and the service always A-one. I'm a three vehicle (Chrysler Sebring convertible, Dodge Journey and, now, a Ford Focus) very satisfied customer. Good job y'all and keep up the good work. I will, surely, refer any and all auto inquiries your way. Thanks again, sincerely, D. Baurle
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The one upper
Eddie was great, we had a great experience. Definitely would do service at Rountree moore again. Very helpful and professional. Fast and veey friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Purchased 2014 Ford F-150 Supercab Truck
Purchased 2014 F-150 Supercab Truck. Sales Staff and Service Staff were EXCELLENT! They sucessfully addressed every request. I extremely HAPPY with this purchase!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Prompt service - n time and friendly
I appreciate the prompt service and smiling faces that always greet me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the awesome review, Margaret Degeorge! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.