Reviews
Happy buyer
purchased a 2012 honda civic. nice size, great on gas and so far highly reliable.staff was super nice and helped me out alot. thank you so much.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're pleased to hear everything was completed to your satisfaction, Tasheika James! It means so much to us to have earned your trust in our business! We hope to see you again in the future!
first time at dealership
I was having my Mercury Mariner checked for a recall issue. I was greeted at the drive up with my name. They were expecting me and everything handled very professionally. It was overall very pleasant drop off and pick up experience..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Here at Rountree-Moore Ford Lincoln Mercury we sincerely appreciate your business! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
Great service
They did a good job of getting my truck fixed and the staff was very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the amazing review, Byron Ogburn! Please let us know if you ever have any additional questions!
Great Customer Service
The staff was very helpful in helping me with my selection and additionally with financing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Jeremy Griswold! Please let us know if you have any additional questions about anything and thank you again for choosing Rountree-Moore Ford Lincoln Mercury!
survey
My experience was Ok...Randy always takes good care of us......
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sincere help.
Service department seems like a new "hungry" dealership! Not just move along and get thru the day. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Here at Rountree-Moore Ford Lincoln Mercury we sincerely appreciate your business! Thank you for your feedback, Al! We hope to see you again in the future!
Very helpful employees
Randy has been our maintenance vehicles for years he does a tremendous job it is a asset that's the reason we buy there also George Hudson is he's another reason we buy there if he leaves I don't know who I could trust thank you....
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your continued business and wonderful response to the quality of service our Staff provides, Raymond! Please let us know if there is ever anything else we can do for you!
great services and I love the new dealership
Keep up the great work! New remodeled dealership looks great ?
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the awesome review, Mary Rose Couch! Thank you for being one of our valued guests and we look forward to your next visit!
great service
every one was helpful and fast will be back in 3month
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for the wonderful review, Aaron! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Take care, Aaron!
Great Service
we have always had great service from Rountree-Moore Ford. We have bought our last 6 vehicles there and will probably buy our next ones there too.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase