Reviews
Miriam was simply terrific!
Miriam was simply terrific! Efficient, thoughtful, knowledgeable, friendly, supportive, swift - we bought a new Camry, traded in our old one and drove home in the new car - all within 3 hours: unheard of! We will certainly highly recommend Miriam and Hackensack to anyone we know who is looking for a car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your 5 Star review! We are glad to hear that Miriam was able to get you in and out of the dealership in a reasonable amount of time. Thank you for choosing us! We appreciate your business!
My whole family buys cars from Miriam so we went to her
My whole family buys cars from Miriam so we went to her when our lease was over. She got us into a highlander that fit our budget and got us the color we wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your 5 Star review! We are glad to hear that Miriam is your go to sales associate for your family and that Toyota of Hackensack is your dealer of choice! Thank you for your business! Enjoy your new Highlander!
I had a great experience at Toyota of Hackensack.
I had a great experience at Toyota of Hackensack. Miriam was very skilled and helpful and made everything go smoothly. I recommend buying a car here, especially with Miriam, I would definitely do so again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your 5 Star review! We are glad to hear that your first experience with Miriam went smoothly! We appreciate your business! Enjoy your new purchase!
Miriam was a huge help when leasing my new vehicle.
Miriam was a huge help when leasing my new vehicle. She made the experience easy and she seemed very trustworthy. I actually feel like the deal she offered was a win win for both mused and the dealership. That is rare these days. Afterward, Miriam checked in with me to help with any questions I had. I truly thank her for a great experience.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We are glad to hear that Miriam made the purchasing process of your vehicle easy and she followed with you after you took delivery. Thank you for your business! Enjoy your new purchase!
Great service very competent I will recommended with my
Great service very competent I will recommended with my friends. Looking forwards for anther goo and great service. Good job
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for 5 Star review! We are glad to hear your service visit was great! We certainly appreciate referrals! Thank you for choosing us for service! We appreciate your business!
An hour and half for inspections and tire rotation
An hour and half for inspections and tire rotation *without* an oil change *with* an appointment seems a bit long. otherwise polite service and potential to develop into great service.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We understand that the service you requested took longer than expected. We always endeavor to complete service work in a timely manner to the best of our ability. We appreciate your understanding in the matter. Thank you for servicing with us. We appreciate your business!
It did seem like the dealership was busy, but I do wish
It did seem like the dealership was busy, but I do wish it would’ve went a little quicker. For the most part, it was a good experience.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us feedback. Sorry as your review mentions, during busy times we do our best to try to get clients in and out of the dealership as quickly as possible. We do appreciate your patience in this matter. We appreciate your business. Thank you for choosing us!
Poor service.
Poor service. 1) I waited extra 50 min. - when car was ready Paul Villacres called wrong # instead of one from paperwork 2) mechanic failed to.put back nipple caps on 2 tires
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Sorry to hear that your service was less than stellar. We know that customers do not like to hear this but, sometimes maintenance of vehicles do take longer than the allotted time depending on the work and how busy we are at any given time. Service provides a estimated completion time. As far as the calling the wrong number, it sounds like Paul made a honest mistake of calling the number we had on file. As far as the nipple caps, we would be happy to replace those if they are missing from two tires.
Always great service and professional and Joe Hunken is
Always great service and professional and Joe Hunken is Awesome to work with Thanks for your help Joe
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5 Star review! We are glad to hear that Joe was awesome to work with during your service visit. Thank you for choosing us for service! We appreciate your business!
Toyota of Hackensack provided excellent services for my
Toyota of Hackensack provided excellent services for my toyota during the servicing. The car is in very excellent condition.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5 Star review. We are glad to hear that our service department provided excellent services during the maintenance of your vehicle. We appreciate you servicing with us! Thank you for your business!