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Toyota of Hackensack

(4,273 reviews)
Visit Toyota of Hackensack
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (888) 405-1141 (888) 405-1141
Used (888) 375-3749 (888) 375-3749
Service (201) 977-6330 (201) 977-6330

Reviews

(4,273 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Hackensack from DealerRater.

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Great experience with Paul.

Great experience with Paul. Never felt pressured. Took time to go through all of my options. Highly recommend.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent service, and attention from the staff.

Excellent service, and attention from the staff. My vehicle was returned in excellent working condition.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very nice dealership.

Very nice dealership. Felt like I could’ve gotten a better deal but they gotta eat too!

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I had a great experience working with Jeff, he delivered

I had a great experience working with Jeff, he delivered on all fronts - thank you

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Ordered a brand new 2023 Toyota through this dealer.

Ordered a brand new 2023 Toyota through this dealer. Jeff was my salesperson and was nothing short of amazing. Great communication from time of inquiring about the car, to purchasing, to taking delivery and leaving with the car. Highly recommend

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellence above and beyond.

Excellence above and beyond. Always very satisfied with all the staff and the service department is excellent.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I’m satisfied.

I’m satisfied. My service manager Susana is a nice and very helpfull lady.more power Susana..

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I could not have asked for a better experience buying my

I could not have asked for a better experience buying my dream car. I walked in expected to be bombarded with aggressive sales tactics and clairvoyant sales pitches. I experienced the exact opposite. My sales rep Melissa listened to exactly what I wanted and went the extra mile to help secure my car. Throughout this process I noticed how she recruited other members of her team to help close the deal. Overall, my experience with her highlighted the team based approach this institution takes to ensure customer satisfaction. Without a doubt, I will recommend this dealership to anyone looking to service or purchase a vehicle. Likewise, I will be a repeat customer at this dealership bringing my business exclusively to Melissa and her team. Thank you for your help. God bless you all!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

For someone who didn't want just any car Ana really make

For someone who didn't want just any car Ana really make sure she did her best to get the car I really wanted. Not only was Ana friendly, she was also efficient. and on the same day I was able to leave with a brand new car just in time to welcome my babygirl. Ana Mayers I look forward to working with you in the future Thank you.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Ramone was great to work with as usual.

Ramone was great to work with as usual. He always makes me feel comfortable and is straight forward about everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.