Toyota of Hackensack

Dealership was clean and inviting. We arrived later in the afternoon and were greeted by our sales rep in the parking lot.

When I went to Toyota I wasn't sure what kind the car I was suppose to get but Angel was a great customer and explained everything clearly amazing service.👍

When I got the invoice , it was unclear as to what was included in my tune up . Would like someone to call me to go over what was included .

My only experience with this dealership has been through their service department and while the service was mostly adequate and the communication was very thorough, I would not take repairs to this workshop for anything other than warranty/recall service.

Excellent job done. Excellent communication with me, the customer. My car passed inspection with flying colors.

Easy to work with and kept in touch with the whole selling process. Provided information on all requests.

Experience was smooth went through Truecar and the Internet director Jay Rim was great. Receiving the car it seems the checklist wasn't performed. Tires were over inflated to 51 psi.

For the expirience of the first time purchase at this particular dealershipi would have to say a completely average interaction,they did run five hard inquries on my credit. Could be better at answering phones instead of going directly to get ahold of someone.The general manager did send me generic welcome/question message how was the whole treatment over there but that was it,no response on my response.I will see how we proceed with the further service and other interactions and update the review .

Professional and approachable staff at the service center. My car was completed on time as promised.

Thank you for a great service ! I am very happy! Good job 👏 I love my new car!