Skip to main content

Toyota of Hackensack

(4,273 reviews)
Visit Toyota of Hackensack
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (888) 405-1141 (888) 405-1141
Used (888) 375-3749 (888) 375-3749
Service (201) 977-6330 (201) 977-6330

Reviews

(4,273 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Hackensack from DealerRater.

Want to share your experience with this dealership?

Write a review

They addressed all issues and concerns.

They addressed all issues and concerns. Very professional and knowledgeable. Our experience was a very positive one

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

My first experience at the dealership was horrible.

My first experience at the dealership was horrible. But Jeff is the only reason I went back there. He is honest and no BS.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very organized and friendly!

Very organized and friendly! Time estimate was right on the money! Please get that hot chocolate machine working though!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Miriam is our go to sales person.

Miriam is our go to sales person. Car buying is usually a major pain and time consuming. Working with Miriam we are in and out of the dealership and always end up in the perfect car at a great price. We’ve bought multiple cars from her and will continue to send our friends and family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Nice it was a really good experience!

Nice it was a really good experience!! Thank you for everything! Thank hoppe to see you soon!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Quick and easy appointment set up.

Quick and easy appointment set up. Called in the morning and had my appointment that afternoon. The diagnosis was quick and gave me options on what to service first.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I bought the very loved GR86 from Jeffrey Canlas.

I bought the very loved GR86 from Jeffrey Canlas. We initially had some logistic challenges of when we could pick up the car, but we worked everything out. Jeffrey helped me coordinate with Cedric Hopson in service to turn off the active sound control and get some all season tires in the car which wasn't stock and was a big help in the end. By the time I picked up I did everything in one sweep, I got my ride w/ the updated tires, service dept packed the stock tires nicely, i picked up my license plates and another accessory owed to me, it was great and efficient. Thank you Jeff and Toyota of Hackensack, I'd recommend them as a dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Miriam was easy to work with, responsive and good to her

Miriam was easy to work with, responsive and good to her word. I would recommend her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We bought a new car- the windows are wet every time we

We bought a new car- the windows are wet every time we roll down the windows. Seems to be a design flaw. So the fault of toyota not the service center. But delays in installing roof rails and key fobs and title and everything else makes us have to return multiple times. Annoying.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Pleasurable experience buying my tundra.

Pleasurable experience buying my tundra. Referred to Miriam and she made everything very simple. Quick pick up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.