Skip to main content

John L. Smith, Inc.

(650 reviews)
Visit John L. Smith, Inc.
Sales hours: 8:00am to 6:00pm
View all hours
Sales
Monday 8:00am–6:00pm
Tuesday 8:00am–6:00pm
Wednesday 8:00am–6:00pm
Thursday 8:00am–6:00pm
Friday 8:00am–6:00pm
Saturday 10:00am–2:00pm
Sunday Closed
(610) 400-1065 (610) 400-1065

Reviews

(650 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Awesome service

This is my 3rd vehicle from this dealership..always a great experience.. Would never go anywhere else..They really work with you without any pressure..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Awesome service We appreciate the faith that you have placed in our dealership. Everyone at Smith Used Cars values you as a customer and we look forward to servicing your vehicle for many years. John R Barone President

Pleasant experience

We loved working with Matt Graybill and the staff. There was no sales pressure at all, they allowed us to make our own decision. Wonderful experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Pleasant experience Thank you for your review, We appreciate you traveling to our dealership. There are many places where you can purchase a vehicle and we are thankful that you chose our dealership. Enjoy your Subaru and thank you from all of us at John L Smith Used Cars. John L Barone President

Love the car !

They took care of everything for us ! thanks John Scullin! Awesome deal love the audi! Looks like new in the inside. And runs great. love it !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Love the car ! Thank you for the opportunity to earn your business, enjoy your new Audi. you will love it in the foul weather !! Thank you for your business remember your free oil changes and inspections. John R Barone President

Great Service

Always great service walking into the dealership. This is my 2nd car with John L. Smith! Our family is growing come the end of June and we needed something bigger. Matt and John have been wonderful and amazing! A big help in bettering my family's life. When going into other dealerships and they turned me down after spending wasted time with them! Will definitely recommend and return when a car is needed in the future! We love John L. Smith! Thanks guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Great Service We appreciate your review and we are thankful that you chose our dealership. Congrats on your purchase you will love your new AWD in the foul weather. We appreciate having you as a customer and we look forward to servicing both of your vehicles for many years. John R Barone President

I had fun buying a car

My name is Tony Avicolli I would like to take just a moment to tell you how much I enjoyed my experience at John L. Smith. John Scullin and John Barone are two of the most accommodating and knowledgeable folks I have ever had the pleasure to do business with. I highly recommend this group for a totally satisfying purchase and the quality of their inventory is unprecedented. I will go back to these guys whenever I need another car. Thanks, Tony Avicolli

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Tony We appreciate the opportunity to earn your business, John & I enjoyed working with you and we appreciate you giving us the chance to earn your business. meeting great people like you makes the process very enjoyable. Thank you John R Barone President

Gave me what I wanted.

Great place to buy your car, they listened to me in what I wanted/needed and achieved my expectations! I drove off a satisfied customer. If your looking for a no pressure, stright to the point, willing to work with you type people/business John L. Smith is the place to go!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Gave me what I wanted, Thank you for stopping at our dealership, Enjoy your 2011 Nissan Altima and again thank you for sharing your review. John R Barone President

Professional and friendly

It was the first time to do business with Smith Used Cars dealership. Granted that I know exactly what I wanted, which I selected it online and I have a strong credit. However, this was the easiest most pleasant car purchase I've ever done (this is my 7th vehicle). And it's by far the best experience. Great and professional people. Straight to the point, very knowledge and not pushy at all. Reasonable prices and great selection of vehicles. I definitely recommend them for anyone looking for a good reliable used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Professional and friendly What a great experience on both sides of the transaction. You knew what you wanted and that made it super easy. One of the easiest car purchases, thank you we look forward to being your car family for many years !! Thank you John R Barone President

#1 In Chester County

Very great people and great prices!! If one is looking for an awesome car with great quality I highly recommend this place! First time customer there and I will be returning!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

#1 In Chester County Thank you for sharing your experience, we are lucky to have you as a customer. The entire staff looks forward to earning your business for many years. Thank you John R Barone president

Smith Used Cars - John L Smith Inc.

No haggle, fair pricing, just a pleasure to do business with. Outstanding ethics, always a positive experience, 5th car I have purchased from John L Smith Inc.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Smith Used Cars - John L Smith Inc. Thank you for your 5th purchase, we look forward to servicing your Sienna for many years. Our business has been build with customers just like you. We appreciate having you as a customer and we look forward to doing whatever it takes to earn your business. Everyone at Smith Used Cars realizes that customers have many choices when it comes to buying or servicing vehicles. Thank you for placing your trust in our company. Have a great day John R Barone President

Very pleased so far .

The people at this dealership are personable and willing to compromise a fair deal for all parties . The selection of cars was very attractive and I would have considered buying others if mine was not available .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Very pleased so far Thank you for your sharing your thoughts. We appreciate having you as a customer and we look forward to a long relationship. We look forward to servicing your vehicle for many years. John R Barone President