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John L. Smith, Inc.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (650 reviews)
Visit John L. Smith, Inc.
Sales hours: 8:00am to 6:00pm
View all hours
Sales
Monday 8:00am–6:00pm
Tuesday 8:00am–6:00pm
Wednesday 8:00am–6:00pm
Thursday 8:00am–6:00pm
Friday 8:00am–6:00pm
Saturday 10:00am–2:00pm
Sunday Closed
(610) 400-1065 (610) 400-1065

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (650 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Simple and Courteous

First time buying a car and the employees were very helpful from the initial test drive call to closing. They made things very simple and easy to understand, definitely the friendliest dealership I've ever been to. Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Yuki Thank you for the trust that you have placed in our dealership. Enjoy your 2015 Subaru Imprezza with only 17,000 miles. we look forward to having you as a customer for many years. I have an extra key for you please stop at the dealership to get it. John R Barone President

Simple and Straightforward

Matt and John restored our faith in buying a used car from a dealership. They gave us their undivided attention and listened carefully to our needs and answered all our questions. We will refer friends and family to John Smith Used Cars in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Simple and Straightforward, Thank you for your review, we appreciate sharing your experience. When is comes to purchasing everything customers have choices and we appreciate the trust that you have placed in our dealership. Enjoy your new Camry and again thank you. John R Barone President

Great honest and friendly

This my family second car from John smith dealership in west Chester . I couldn't be happier w/ my new 2015 Altima thanks John Matt and everyone 😃😃😃😃😃😃🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Great honest and friendly Thank you for your continued support of our dealership, we are VERY lucky to have the opportunity to AGAIN earn your business. Enjoy your Altima John R Barone President

awesome service

The company was great to work with on buying a vehicle. They were quick to respond to my request to see a vehicle and when I got to the dealership they already had the car ready to look at and were waiting for me. They were great with my kids and were really friendly and answered all of my questions. I would definitely recommend this car dealership and go back to them for more service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Awesome Service Thank you for allowing our dealership to earn your business, we realize that your family had many choices as to where to spend your hard earned $$. It was a pleasure doing business we look forward to earning your business for many years !! John R Barone President

It was a great experience!

From the get go everyone was really friend and helped me out a lot with choosing my first vehicle. They were also very helpful with filling out the paper work associated with is. Overall it was a great expierence! Would totally recommend them to my friends looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It was a great experience! We are lucky to have your family as customers, enjoy your new Nissan Altima !! 72 % of the customers that purchase vehicles are repeat or referrals. Thank you for your purchase we truly appreciate your business. John R Barone President

Dealer response

It was a great experience! Thank you I am sorry that I called your new car a Nissan Altima, Enjoy your new Milon. John R Barone President

Everyone was so so helpful and nice it was a wonderful exper

Everyone was so so helpful and nice it was a great experience from beginning to end. I will never go anywhere else for a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Everyone was so helpful and nice it was a wonderful experience It was a pleasure to earn your business, We all miss Bill !!Thank you for the opportunity to earn your business. We look forward to servicing your vehicle for many years. Enjoy passing gas stations with your 35 MPG. John R Barone President

FIRST NEW CAR AND IM EXCITED

John L smith's is a great place to obtain a car (used) it was an amazing atmosphere and environment from the moment I walked in till I left with my car. I couldn't be happier with the price as well the payment plan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

FIRST NEW CAR AND IM EXCITED Thank you for the opportunity to have earned your business, we understand that all customers have lots of options regarding where to spend their $$. We appreciate you and we welcome you to our family. John R Barone President

Amazing expierence buying first car!

The moment I got to the car lot a man by the name of John helped me. He was absolutely wonderful he asked me what I needed, what I had to spend and didn't pressure me into anything I wasn't comfortable in. He let me drive 5-6 cars that day and kept helping me decide on which one I liked. I never felt rushed or as if I was bothering him in any way. thank you so much for my great expierence with you guys and helping me get my first car !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Amazing experience buying first car! We are very happy to have earned your business, congrats on the purchase of your new Auto. Thank you for being a great customer ! John R Barone President

Happy!!

I'm happy to say that Matt went out of his way to look for a car to suit my needs. The process was quick and easy! So excited to be driving my new car, and the cool color, black amethyst! Thanks again Matt

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Happy!! Thank you again for the trust that you have placed in our dealership. Matt and the entire staff are eager to continue to be your car family. We thank you for your purchase ! John R Barone President

Absolutely amazing

One of the best experiences we've ever had. They did everything they could to make sure I got exactly what I wanted. Extremely friendly and honest. I am very grateful for all they did, and SO IN LOVE WITH MY CAR!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Absolutely amazing We are super happy that we were able to earn your business, enjoy your new Lexus RX 350. We look forward to being your car people for many years. John R Barone President