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INFINITI of Norwood

(766 reviews)
Visit INFINITI of Norwood
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–4:00pm
Tuesday 9:00am–7:00pm 8:00am–4:00pm
Wednesday 9:00am–7:00pm 8:00am–4:00pm
Thursday 9:00am–7:00pm 8:00am–4:00pm
Friday 9:00am–5:00pm 8:00am–4:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (866) 623-7464 (866) 623-7464
Used (877) 651-3719 (877) 651-3719
Service (877) 668-4539 (877) 668-4539

Reviews

(766 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Norwood from DealerRater.

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WOULD DEFINITLY RECOMMEND!

WE HAVE BROUGHT 2 CARS FROM BRIAN AND WILL BE GOING BACK FOR OUR 3RD SOON. HE HAS A GREAT PERSONALITY & EASY TO WORK WITH!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Top notch dealership

Completely happy with my purchase experience of my new QX50. Sales staff were knowledgeable and helpful. They went above and beyond to make sure the process was easy with my trade in, obtaining my new registration, and getting necessary information to my insurance company. The service department was friendly and efficient in getting my new car inspected. Very happy with my overall experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Customer review

Extended Wait time, the cashier was not welcoming, but technicians are very nice, nice amenities, price sounds expensive, manager is friendly, overall it’s good place to service your care

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil change, tires rotation and more.

I am beyond thankful for Fernando’s help who always explain to me every detail of the car service and always let me know when the next service will be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Pleasant and helpful

The process was easy and the service team did a good job. The process was seamless. The upfront estimate was correct and I wasn’t waiting long.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent service

We truly Recommend this dealership for buying a new car! They ad the car we wanted and we were able to drive away with our Infiniti!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent experience!

I typically dread car shopping, but Michael and the finance manager I worked with made the experience as great as it could be. I’m thrilled with my QX60, and looking forward to working with Infiniti of Norwood in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Recomended

The process take a bit longer but in the end was good negotiation and good deal for credit. Michael Howard and Michael Sweeney were very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly Fast Dealer Service

I have taken my cars here on a few occasions for various special reasons, IE gallery gasket inspections, keyfob programming and the like. The service professionals have always been very courteous and professional and helpful in answering all of my questions. Even though I've never bought an Infiniti here and don't have them regularly serviced here, the advisors and technicians are friendly and thorough and helpful throughout the process. Very pleased with them and will continue to take my car here when needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

service appt

the service rep went out of his way to make sure my needs were met above and beyond thank you'll cant say enough i would definitely recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.