Reviews
WOULD DEFINITLY RECOMMEND!
WE HAVE BROUGHT 2 CARS FROM BRIAN AND WILL BE GOING BACK FOR OUR 3RD SOON. HE HAS A GREAT PERSONALITY & EASY TO WORK WITH!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Top notch dealership
Completely happy with my purchase experience of my new QX50. Sales staff were knowledgeable and helpful. They went above and beyond to make sure the process was easy with my trade in, obtaining my new registration, and getting necessary information to my insurance company. The service department was friendly and efficient in getting my new car inspected. Very happy with my overall experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Customer review
Extended Wait time, the cashier was not welcoming, but technicians are very nice, nice amenities, price sounds expensive, manager is friendly, overall it’s good place to service your care
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Oil change, tires rotation and more.
I am beyond thankful for Fernando’s help who always explain to me every detail of the car service and always let me know when the next service will be.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pleasant and helpful
The process was easy and the service team did a good job. The process was seamless. The upfront estimate was correct and I wasn’t waiting long.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service
We truly Recommend this dealership for buying a new car! They ad the car we wanted and we were able to drive away with our Infiniti!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent experience!
I typically dread car shopping, but Michael and the finance manager I worked with made the experience as great as it could be. I’m thrilled with my QX60, and looking forward to working with Infiniti of Norwood in the future!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Recomended
The process take a bit longer but in the end was good negotiation and good deal for credit. Michael Howard and Michael Sweeney were very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Friendly Fast Dealer Service
I have taken my cars here on a few occasions for various special reasons, IE gallery gasket inspections, keyfob programming and the like. The service professionals have always been very courteous and professional and helpful in answering all of my questions. Even though I've never bought an Infiniti here and don't have them regularly serviced here, the advisors and technicians are friendly and thorough and helpful throughout the process. Very pleased with them and will continue to take my car here when needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
service appt
the service rep went out of his way to make sure my needs were met above and beyond thank you'll cant say enough i would definitely recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
