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Mercedes-Benz of San Antonio

(2,638 reviews)
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Sales hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (877) 690-4917 (877) 690-4917
Used (877) 752-9441 (877) 752-9441
Service (866) 962-3138 (866) 962-3138

Reviews

(2,638 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of San Antonio from DealerRater.

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I have purchased/leased 2 vehicles from this dealer and

I have purchased/leased 2 vehicles from this dealer and have had all services on those vehicles at this dealership and have always left satisfied. Tyler my service advisor is the best.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This dealership provided a great experience.

This dealership provided a great experience. For the first time ever I walked into a dealership and purchased a vehicle within 3 hours. Earl Tucker was amazing! He was honest, accommodating, and extremely knowledgeable. I hope he is still there when I go back for a new vehicle in a few years. Adam was also amazing and provided a quick, painless, and fun experience signing all the forms for the purchase agreement. I was very pleased with my trade in and the awesome service everyone provided. Thank you all!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

We had an excellent experience at Mercedes-Benz of San

We had an excellent experience at Mercedes-Benz of San Antonio. Our salesman, Edward, was professional, knowledgeable, and attentive throughout the entire process. He went above and beyond for us. The service we received truly exceeded our expectations. I highly recommend asking for Edward if you’re looking for a stress-free and positive car-buying experience.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're pleased to hear about your great experience with our team at Mercedes-Benz of San Antonio. Your recommendation is valuable, and we hope you enjoy your new vehicle.

This place sold me an auto but did not let me see an

This place sold me an auto but did not let me see an invoice, and I was told that the salesman added a lifetime battery for $700, I am only keeping this auto for a short period of time so I never needed that, then their was the fact that they never changed the insurance so for two weeks I drove around without insurance,and a month later the paper tag that they put on the auto had expired and now I had to drive around with expired tags for about two weeks also they tried to make some extra money off me by changing my payment method to a high interest finance company and this would have cost me over $700, if I could rate it lower than the one star I would do it

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Dan, Ensuring customer satisfaction is our top priority. I’d like to speak with you regarding your buying experience and your vehicle's tags. Please contact me so we can discuss this in more detail. Thank you, Christopher Martinez General Manager Mercedes-Benz of San Antonio (210) 920-3237

Excellent service, knowledgeable staff, and a smooth

Excellent service, knowledgeable staff, and a smooth buying process—truly a great dealership experience. Kevin was incredibly supportive throughout the process

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Mr. Kevin Hill, made my car experience at Mercedes a

Mr. Kevin Hill, made my car experience at Mercedes a great success. The attention to detail and his work ethic stand out. I highly recommend him to anyone who is looking for a new Mercedes, to trust him with the process. 5-star service with a smile.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear about your positive experience with our team at Mercedes-Benz of San Antonio. Thank you for recommending us and highlighting our team's commitment to service. We appreciate your kind words.

Worst experience that I ever had buying a car, first

Worst experience that I ever had buying a car, first thing is that the salesman that I had named Earl Tucker met me outside and saw that I had my auto running because of my dog yet he wanted the sell so bad that he did not tell me anything about the auto shutting down, and then there is the fact that I was going to pay the auto off that day but Mr. Tucker came back with a Russell Frier and he came back with if you fill out this application I could get the trade in, then this crook told me that I wouldn't have a payment for 45 days,but a week later I went to the dealership and golt my payoff information and paid it off that day and found out that if I would have listen to this crook I would have been out over 700 dollars, screw that place, I'll buy another car , just not from them, you shouldn't either.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I had an amazing experience buying my car from Kevin!

I had an amazing experience buying my car from Kevin! From start to finish, the process was smooth, transparent, and stress-free. The entire team was knowledgeable, patient, and never pushy. I highly recommend this dealership to anyone looking for a great car-buying experience!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

We had a great car buying experience.

We had a great car buying experience. Our sales person Edward was knowledgeable, friendly and answered all our questions.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We’re glad you had a great car buying experience with our team. Thank you for your feedback on Edward’s service at Mercedes-Benz of San Antonio.

My experience was awesome.

My experience was awesome. Kevin promised me some items including an all weather mat, had it within a few weeks of purchase🎉

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Great to hear you received your all-weather mat from us promptly. We'll make sure our team knows their efforts were appreciated. Enjoy your Mercedes-Benz!