Reviews
I have purchased/leased 2 vehicles from this dealer and
I have purchased/leased 2 vehicles from this dealer and have had all services on those vehicles at this dealership and have always left satisfied. Tyler my service advisor is the best.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This dealership provided a great experience.
This dealership provided a great experience. For the first time ever I walked into a dealership and purchased a vehicle within 3 hours. Earl Tucker was amazing! He was honest, accommodating, and extremely knowledgeable. I hope he is still there when I go back for a new vehicle in a few years. Adam was also amazing and provided a quick, painless, and fun experience signing all the forms for the purchase agreement. I was very pleased with my trade in and the awesome service everyone provided. Thank you all!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We had an excellent experience at Mercedes-Benz of San
We had an excellent experience at Mercedes-Benz of San Antonio. Our salesman, Edward, was professional, knowledgeable, and attentive throughout the entire process. He went above and beyond for us. The service we received truly exceeded our expectations. I highly recommend asking for Edward if you’re looking for a stress-free and positive car-buying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're pleased to hear about your great experience with our team at Mercedes-Benz of San Antonio. Your recommendation is valuable, and we hope you enjoy your new vehicle.
This place sold me an auto but did not let me see an
This place sold me an auto but did not let me see an invoice, and I was told that the salesman added a lifetime battery for $700, I am only keeping this auto for a short period of time so I never needed that, then their was the fact that they never changed the insurance so for two weeks I drove around without insurance,and a month later the paper tag that they put on the auto had expired and now I had to drive around with expired tags for about two weeks also they tried to make some extra money off me by changing my payment method to a high interest finance company and this would have cost me over $700, if I could rate it lower than the one star I would do it
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Dan, Ensuring customer satisfaction is our top priority. I’d like to speak with you regarding your buying experience and your vehicle's tags. Please contact me so we can discuss this in more detail. Thank you, Christopher Martinez General Manager Mercedes-Benz of San Antonio (210) 920-3237
Excellent service, knowledgeable staff, and a smooth
Excellent service, knowledgeable staff, and a smooth buying process—truly a great dealership experience. Kevin was incredibly supportive throughout the process
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mr. Kevin Hill, made my car experience at Mercedes a
Mr. Kevin Hill, made my car experience at Mercedes a great success. The attention to detail and his work ethic stand out. I highly recommend him to anyone who is looking for a new Mercedes, to trust him with the process. 5-star service with a smile.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear about your positive experience with our team at Mercedes-Benz of San Antonio. Thank you for recommending us and highlighting our team's commitment to service. We appreciate your kind words.
Worst experience that I ever had buying a car, first
Worst experience that I ever had buying a car, first thing is that the salesman that I had named Earl Tucker met me outside and saw that I had my auto running because of my dog yet he wanted the sell so bad that he did not tell me anything about the auto shutting down, and then there is the fact that I was going to pay the auto off that day but Mr. Tucker came back with a Russell Frier and he came back with if you fill out this application I could get the trade in, then this crook told me that I wouldn't have a payment for 45 days,but a week later I went to the dealership and golt my payoff information and paid it off that day and found out that if I would have listen to this crook I would have been out over 700 dollars, screw that place, I'll buy another car , just not from them, you shouldn't either.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I had an amazing experience buying my car from Kevin!
I had an amazing experience buying my car from Kevin! From start to finish, the process was smooth, transparent, and stress-free. The entire team was knowledgeable, patient, and never pushy. I highly recommend this dealership to anyone looking for a great car-buying experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We had a great car buying experience.
We had a great car buying experience. Our sales person Edward was knowledgeable, friendly and answered all our questions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re glad you had a great car buying experience with our team. Thank you for your feedback on Edward’s service at Mercedes-Benz of San Antonio.
My experience was awesome.
My experience was awesome. Kevin promised me some items including an all weather mat, had it within a few weeks of purchase🎉
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great to hear you received your all-weather mat from us promptly. We'll make sure our team knows their efforts were appreciated. Enjoy your Mercedes-Benz!