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1st Kia of Simi Valley

(1,119 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:30am–5:00pm
Sunday 9:30am–7:00pm Closed
(805) 842-0130 (805) 842-0130

Reviews

(1,119 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of 1st Kia of Simi Valley from DealerRater.

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Great Experience, friendly service, Nice atmospher

I like buying my new Kia Soul! Benjamin was very accommodating and helpful in the process of purchasing my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Another great experience

We needed a car a little bigger than the Kia Rio we purchased 2 years earlier at Fist Kia. Mike Peters was able to get us into a 2014 Soul with a great payment that we can afford. We will definetly be purchasing another Kia in the future from First Kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thanks for taking the time to write this review. Mike’s sales excellence is always consistent and I’m glad that your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Please continue to visit us whenever you have questions. Best, Johnny Kia GSM

Michelle Waldberg ' s car experience W

Great customer service. The service manager made me aware of my car's problems with detailed information. Everyone was very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service - Great People!

The two gals that check you in at service are amazing. They are friendly - they both always offer a token for coffee and make me feel like the painful hour I will be sitting and waiting will be like a walk in the park =) this last visit one even went to get me a bottle of water without me asking! =) It was hot I appreciated that!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Wow, what a great car buying experience.

I was met in the parking lot by salesperson Omar. He was very friendly asked me if I needed help and he took me right to models that I was interested in. Omar stayed with me through the whole purchasing process. David was quick and complete in completing all the finance papers. Omar was the glue that made me purchase my car at 1st kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service by Michael Peters

The Associates gave us time to look around the lot without swarming us immediately. Very helpful once they understood what we were interested in. We bought two vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service for my Sportage

I did not purchase my vehicle at 1st Kia, but I have been having my service performed there. Robyn and the staff there are incredibly efficient, friendly and communicative. I really have enjoyed the experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Forget "Johnny Football." Go with "Johnny Kia."

Johnny Kia completely quarterbacked my experience. Things went smoothly and quickly. This is how buying a car is supposed to be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Salesmen!!! Fun experience!!!

Corey and Cody were professional, helpful and made my car buying experience fun and exciting. It was truthfully the most fun I have ever had when purchasing a new car. They both worked very hard to get me the car I wanted at a price I was comfortable with. I had a really good experience and I love my new Kia Forte.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience

The sales rep Cody was great to work with. Very knowledgable and presented options suited to our requests. He made the car buying experience simple and enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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