Reviews
Great Purchase!
The staff at First Kia are amazing! Impeccable at treating customers. They made my daughter and I feel very comfortable. She got the car she wanted, and the price we needed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Painless, Great Service, might I say Fun Car buy
You could see the effort provided by both Michael Peters and Yehuda to provide excellent service and a painless transactions. Plus you can't beat the value in a Certified Kia. It's the way to go.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great service
Every one was very helpful and went out of thier way to Make my experience at first kia a pleasant one yhanks To the whole staff especially Omar, and johny.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service Department!
The customer service is always excellent. Great service staff. Robin & Vince are both off the charts! There are 3 Kia's in our family. That should tell you about how we feel and our loyalty to 1st Kia.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service was excellent
Fast and friendly service, and the gentleman called me to let me know the status on my vehicle. Took in my Optima for the 60K service and the gentleman called to tell me of some services I didn't need and helped me save some money. I appreciated that made me feel like he was an honest person.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robin is the best!
Robin is the best! She was ready for me when I arrived and took care of everything. She called as soon as my car was ready. I only take my wife's Spectra and my Rio to First Kia.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Love 1st Kia
Service reps are very courteous, knowledgeable and professional. I like that Robin checks the system to make sure I am getting the right services to honor my warranty which is important to me
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service!!!
I am so happy with my purchase of a Kia sorento! Derrick was the best salesman ever. Explained everything with detail and knowledge. I got exactly what I wanted!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great customer service
Our salesman went above and beyond to help us and make the deal work. He did not pressure us, but let us know that he would do anything to earn our business.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
came looking and we found :)
Came all the way from reseda to look for our new family car. My boyfriend and I expecting our first child, had been looking for a good family small suv that would still help save gas, so staying within a 4 cylinder was key. His sister owns a kia and we liked the sorento so we came to simi valley kia after googling it. Right as we arrived we were greeted by sales man cody segal, he was very helpful, energetic, and was very attentive to what we were looking for especially price wise. He had great customer service and helped us very much by getting us at the price range we wanted along with him we had the assistance of johnny kia to make it truly happen. I would definitely recommend this kia dealership to any friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time and driving from Reseda to have business with us. We are glad that Cody and Johnny offered helpful, energetic and attentive customer service. Thank you for your recommendations. We will be there for you for many years to come. Enjoy your new car. Take care, Ed Estey, President
