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1st Kia of Simi Valley

(1,119 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:30am–5:00pm
Sunday 9:30am–7:00pm Closed
(805) 842-0130 (805) 842-0130

Reviews

(1,119 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of 1st Kia of Simi Valley from DealerRater.

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Mr. Arevalo was very thorough in helping me find a car...

Mr. Arevalo was very thorough in helping me find a car and explained everything very well, including the price, how the car worked and gave me several choices to help me make my decision. The finance department was excellent as well in helping me understand my credit report, etc. I would highly recommend this dealer to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We have gone to other dealers and 1st kia had by far the...

We have gone to other dealers and 1st kia had by far the best customer service. Benjamin was a great sales rep. He was patient and cared for his customer's needs. We would buy another car from him again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Marlon was amazing. He went above and beyond And made my...

Marlon was amazing. He went above and beyond And made my car shopping experience unbelievable. Definitely will be recommending him to all my friends and family. This dealership is by far the best. Everyone I encountered was extremely helpful and accommodating. They treated me like family and were amazing with my 3 yr old daughter. The whole staff was pleasing and friendly. Marlon was never pushy and made the whole experience astounding :) all while making sure my daughter and I were comfortable. I honestly am lacking words because he was unbelievable. I have never met anyone like him, this world would be a better place if we had more people like him. I am not exaggerating either. I went home thinking wow. This was the best car shopping experience ever! Thank you Marlo :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This is our second car purchase at First Kia. Derrick was...

This is our second car purchase at First Kia. Derrick was nice, thorough, and worked with us for a long time. He was able to find a common ground for price and enjoyed helping us drive away in a great used car. Thanks Derrick and First Kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Process was easy and sales clerk was very nice and not...

Process was easy and sales clerk was very nice and not pushy..probably one of the easiest cars i have bought to date..thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Derrick is friendly, personable, patient, and...

Derrick is friendly, personable, patient, and professional. He did everything he could to find a car that met both my wants and needs and never put on the typical car salesman pressure. He was available to me based on my schedule, set realistic expectations, and never over promised. He has made himself available even after the sale, when so many salesman end the relationship when you drive the car off the lot. If you are in the market for a new or used vehicle, I would recommend Derrick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They were up front and did not waste our time in dealing...

They were up front and did not waste our time in dealing with the price of the car. Did not pressure us and was honest.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sid Khan was fabulous to deal with. I got a great deal...

Sid Khan was fabulous to deal with. I got a great deal and am very happy with my new Kia. The second Kia for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Words alone cannot say enough about Marlon and the staff...

Words alone cannot say enough about Marlon and the staff at First Kia. He was kind, helpful and never pushy! I have referred him over and over again and will continue to do so. He is the best! Johnny is also amazing. He knew what I wanted and worked to make it happen! I will return, without hesitation, when the time comes to purchase another car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Marlon was a pleasure to work with. We never felt...

Marlon was a pleasure to work with. We never felt pressured during our experience. Always courteous and informative. He never had a problem with repeating any previously answered questions. Great with the kids too. If someone was in need of visiting a car dealership I would not hesitate to recommend 1st Auto Group and Marlon Arevalo at all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.