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Lucas Honda of Jacksonville

(1,384 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2019 consumer dealer award

Reviews

(1,384 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lucas Honda of Jacksonville from DealerRater.

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30000 mile service

30,000 mile maintenance. Done before they said, and I was kept informed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Review

My salesman, Gary was very pleasant, understood my concerns. Helped to guide me in my needs. When it came to the financing, I felt like they werent listening to my situation. Took multiple times before it was settled. I have a personal situation with my family and I had no wiggle room with the financing. Eventually it was worked out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Scott Adams is always very friendly and provides needed...

Scott Adams is always very friendly and provides needed guidance and service without pushing for the unnecessary. The waiting room is comfortable for a short wait.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Extremely pleasant car purchasing experience. Ricky Rukab...

Extremely pleasant car purchasing experience. Ricky Rukab went above and beyond to offer me the best option for my situation. Everyone at the dealership was friendly. professional and customer focused.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Honda Oil Change

The dealer was a perfect experience. However, Honda dashboard computer said B7. We don't think it was a necessary repair at 20,000 mikes for a Honda. But thats not against the dealer - its against Honda. Disappointed with Honda My previous Honda lasted years without a list of repairs which is why I bought a second Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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90,000 mile service on 2015 Honda Odyssey

Excellent service and loaner vehicle. Buying the Platinum Service Plan was the smartest auto purchase move I could have made; it has paid for itself several times over. Knowledgable and courteous service is the rule here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Lucas Honda is the BEST. I've been going there for over...

Lucas Honda is the BEST. I've been going there for over 20 years and feel like family. I will never go any place else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Honda CRV

Have only had the car three weeks. Its our first Honda. Looking forward to learning all of the features. My only concern is that I wish there was an in-service class to really understand the safety and other features. The salesman helped, but I still have concerns and do t want to keep taking his time from new customers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great car buying experience

Quick And easy sales team. Great personal service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Service. Friendly, professional and speedy....

Excellent Service. Friendly, professional and speedy. Personnel are outstanding in knowledge and professionalism, and have been my choice for many years for several vehicles, both mine and my wife’s.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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