Skip to main content

Lucas Honda of Jacksonville

(1,384 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2019 consumer dealer award

Reviews

(1,384 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lucas Honda of Jacksonville from DealerRater.

Want to share your experience with this dealership?

Write a review

Lucas Honda is the place to take your car to be serviced....

Lucas Honda is the place to take your car to be serviced. They get the job done as you ask and are very prompt. Excellent dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Love my R

Lucas is only place to buy. Service is outstanding. Bought my 2003 Odyssey new and it only and here. My new CRV will only come here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Lucas Honda is like visiting old friends. Catch up on...

Lucas Honda is like visiting old friends. Catch up on the family ,find out our needs and meet them. For 20 years, their standards of customer care and support has always been, they are there to support us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Honda CR-V Hybrid

From buying my 3rd Honda, I have always been pleased with Lucas Honda

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Have been a customer for 15 years.Service department is...

Have been a customer for 15 years. Service department is very good. Service writer Scott is excellent to work with. He is always friendly, professional, and thorough.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Review new car purchase

We were greeted by Nick on arrival. He was very friendly and knowledgeable. He took us through every detail of each car and and helped us find the perfect fit for us. This was my second purchase from Lucas Honda and would recommend them to our family and friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Would not take any of our family Hondas anywhere else but...

Would not take any of our family Hondas anywhere else but Lucas Honda for Service. Steve has been our Service Advisor for decades. Always top rate, friendly, honest, professional service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Bought 10 + vehicles from Lucas, best service department...

Bought 10 + vehicles from Lucas, best service department by far. Always accomodating with any service issue and service always done in a timely manner. Highly suggest Lucas for any Honda service needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I wish I could remember the name of the gentleman who...

I wish I could remember the name of the gentleman who helped me. I had a leak in one of my tires, so they were going to see if they could patch it. Instead, they set me up with all new tires (which were due me as a Lucas Platinum customer). I was on my way in less than an hour, and I was very happy with my experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great place!

I took my car in for it's 1st heavy maintenance. They supplied me with a loaner car. I picked it up within 3 hours. Everything seems to be fine!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No