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Lucas Honda of Jacksonville

(1,384 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2019 consumer dealer award

Reviews

(1,384 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lucas Honda of Jacksonville from DealerRater.

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Ricky was great to work with. He found us the exact car...

Ricky was great to work with. He found us the exact car we were looking for and made the buying process easy and efficient. Thanks Ricky.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Oil change tire rotation

Always great service. Steve is number one service advisor

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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edgar todd

always the same excellent service,courteous employees ,customer oriented,never disappointed I enjoy each visit

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I gave Lucas Honda 5 stars because they've earned it....

I gave Lucas Honda 5 stars because they've earned it. Always a pleasure to work with Scott and all the Lucas Honda employees. Never had to return a car for maintenance (I have 2 cars from Lucas....would've bought 3 if they sold Accura's! Of course, I do all my maintenance by appointment....never a long wait time. If there is going to be a long day, they'll give you a loaner and call you when your car is finished.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Shady dealer. They did not deduct my trade in from the...

Shady dealer. They did not deduct my trade in from the agreed price of new car. DUVAL HONDA IS THE PLACE TO GO for service

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Blower motor

Great comfort while I waited. Great service by Scott. Great car when they finished.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Richard taylor

This was the easiest purchase of a car we have ever done. In and out in 3hours. Everyone was so nice and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent place to shop!

Smooth buying process! Very attentive and friendly staff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Dealership!

I have purchased or leased four new Hondas from Lucas Honda. I would never go to any other dealer. Jim MacDonald was my salesman. Hes wonderful. The price I paid was always fair and better than the other dealers. The purchase or lease process is quick and easy. We leased another vehicle last week. We were in and out with the new vehicle in 45 minutes. I have driven Hondas exclusively since 1985 and Lucas Honda is by far the best dealership I have ever dealt with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ms Josette Joseph

John-thank you and your team so much . I can totally trust you when you recommend what I need. I appreciate that more than you know. Happy Thanksgiving

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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