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Lucas Honda of Jacksonville

(1,384 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2019 consumer dealer award

Reviews

(1,384 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lucas Honda of Jacksonville from DealerRater.

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30 thousand mile maintenance

I appreciated the loaner of a vehicle since this was a long day of service for my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Going to Honda to me is visiting family. Because that is...

Going to Honda to me is visiting family. Because that is how the entire staff makes me feel. The site says I need to have 25 words at a minimum. That will do. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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30,000 mile service.

Tracy took good care of me. I brought my car in for 30,000 mi check it was dirty I got it back clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service - 2017 Honda Accord

As walkways, superb work and customer service! They never fail to discuss findings with me. I greatly appreciate the washing and vacuuming of my car after every visit!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Scott in service was great, work done quickly with no...

Scott in service was great, work done quickly with no issues. The final price was a little more than originally quoted but not that much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Our experience was wonderful. The Sales and Service...

Our experience was wonderful. The Sales and Service Departments were outstanding as they always are. Thank you John in Service and Jim, Ricky and Nick in sales.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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very satified with the over all dealship from top to...

very satified with the over all dealship from top to bottom. impress with the saleman paul he was knowledgeale and had grea t insight y needs and concerns.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The service department is awesome! I moved to Valdosta,...

The service department is awesome! I moved to Valdosta, GA and still came here for my service needs! I was not impressed with the Honda dealership in Valdosta at all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Best service Dept ever. Genuinely cares about making the...

Best service Dept ever. Genuinely cares about making the customer happy. Stocked with needed parts. Appointments save tons of time. Go above & beyond cleaning inside & outside of car & provide a car wash. Scott & team are tight & super courteous. Exceptional & consistent CUSTOMER SERVICE! TWO THUMBS UP!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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John and his service staff never disappoint. They are...

John and his service staff never disappoint. They are awesome. We always trust Johns knowledge and know that our service is done right. Thanks for another great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.