Reviews
They were amazing!
Joseph was the best! He answered all of my questions and was very patient and helpful. Made it less stressful and more enjoyable. Ive been recommending him all week! I cant remember the gentlemans name in finance but he was amazing as well. Broke everything down and explained it well. Best dealership experience Ive ever had.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Purchased a 2019 Honda Pilot.
Picked up my new Honda Pilot in the evening and drove 500 miles to the Blue Ridge mountains, the next day. The vehicle was comfortable and performed flawlessly. From the dealership to the Pilot, itself, this car buying experience has exceeded my expectations. Well done, Lucas Honda.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Pam took care of all my auto needs
Service was excellent and fast. The technician noted a significant issue with pulley tensioner and made the required repair. Pam stayed in contact with me and kept me up tp date with status of repairs..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
Took my 2016 CRV in to have the rubber track on the driverside door. Was very satisfied with service. Took me some time to follow up once my part was received. Pam followed until I finally made it in to have the rubber replaced.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pleasant buying experience
This was the most pleasant car buying experience I've had...the car and options were fully explained without any high-pressure sales pitch. I would definitely recommend Lucas Honda.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Perfect
Perfect! Repairs and service completed in a timely manner .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
service review
outstanding. goes the extra mile. They need to change there survey its allowing me to add just the answers I would like.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Edward Traeger
They were very professional.The facility was clean. They honored my reservation. They were fairly quick with the oil change.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil change and check up
Prompt, thorough, and a car wash. Friendly service. Pleasant waiting area with coffee and cream. Review of service done and planned for next visit. They care.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
On-Point
I purchased my car brand new from the Lucas dealership back in 2013 and only take any of my service repairs to the dealership for any oil change and repairs. The service is excellent and the pricing is on-point if not even better than outside the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
