Skip to main content

Lucas Honda of Jacksonville

(1,384 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2019 consumer dealer award

Reviews

(1,384 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lucas Honda of Jacksonville from DealerRater.

Want to share your experience with this dealership?

Write a review

car repair

They did a wonderful job I was not able to drive my car and they gave me a loaner showed me what was wrong and treated me very nice ,will go back there for all my oil changes and anytime I need repairs Thank you so much !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Vehicle Service

Scott and Steve do a great job as your service advisors.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Honda Ridgeline RTL-T Purchase

Josh (sales manager) and Steve were great. This was the best experience I've had in buying a new vehicle. Corresponded with Josh via e-mail prior to going in to have trade-in evaluated and was provided with the out the door price. This allowed me to consider a few up grades and still stay within budget. No pressure sales, enjoyable experience. Steve made sure I understood how all the new tech worked on the vehicle and was comfortable with it's operation. This was an exciting and enjoyable experience and I feel I got a more than a fair deal for my Ridgeline RTL-T. I would highly recommend this dealership, Josh and Steve. Ann

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great

The servic dept was extremely helpful in resolving the problem with my new vehicle purchase. They were curtious, understanding and quick to make me feel comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent and Easy Experience!

We always have a pleasant experience with Lucas Honda! Keep up the good work! We have all of our cars serviced here as well. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service

Great customer service! I was in and out. Got my car washed and vacuumed. Well done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Oil chg visit

Came in for reg. oil chg. Had very good visit had oil chg. car was washed was info. about all phases of work being done.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Leaking inside the van needed to be fixed.

Personnels are always helpful & accomodating. I love the extra services they provide like carwash & carwash & vacuuming the inside of my van. Coffee & pastries are always available during early morning services & I guess all day long. They always inform me if I can wait or if not a courtesy car to drive me home is offered. I have not met a mean person in all the years that I have been going to this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Very pleased with all aspects of service.

Service department took care of recall items and a transmission issue we had been having. Washed the vehicle and was true to the time they had estimated for getting everything done. Absolutely no complaints.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Love the John Keene team .Being using them since 2001.

The best Honda dealer in north fla . John Keene has great service people. Very affordable Quickness is always a standard here. Great place to work while your car is being worked on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.