Reviews
Write a reviewGreat servoce
I was explained exactly what was done to my vehicle and what was recommended and the quote of the job. Customer service was excellent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Maria, thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. The Bakersfield Nissan Team
Great Service
The service person (Alex)made sure I knew what was happening with my vehicle by periodically giving me updates. He was very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Patricia, thanks for your awesome review! I'm very happy to hear that Alex was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. The Bakersfield Nissan Team
Great Service
The gentleman was very nice and he fixed the problem I was having. Also, I love that they clean the car at the end.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Monzarath, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! The Bakersfield of Nissan Team
Great service in service dept
Service is always done professionally and staff is always helpful and friendly. Alex did a great job as Larry Lara and Victor have also done great jobs for us. Always had our best interest in mind. Thanks.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. It's wonderful to hear that Alex, Larry and Victor did a great job in assisting you. Take care! The Bakersfield Nissan Team
Great customer service
I liked that I came in for an oil change and tire inspection and was informed of a recall. The recall issue was fixed that same day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. The Nissan of Bakersfield Team
super great service and great clesn placce to sit
the way they handle problems and the concern and the friendly response they gave me and took care of the problem right away
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Angela, thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! The Nissan of Bakersfield Team
Wolf pack pest control
They gave excellent service really try to help me. Eric deserves a pay raise and a bonus. I was looking at some cars and real interesting buying a car no one came over and said do I need some help.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jimmy, thanks for the great review! Eric is a great asset to our team and we appreciate all he does for us. Please come visit us if you need anything else, be it service or sales. The Nissan of Bakersfield Team
Great service.
Alex went above and beyond in getting parts delivered overnight. My car was repaired faster than expected. All staff were friendly during a stressful time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Judith, at Nissan of Bakersfield, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased to hear that Alex did a great job in assisting you and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Best, the Nissan of Bakersfield Team
Great Service
when i need to take my car to get a service i always get a good service. Victor Ramirez he works on the service department he always make sure everything get done.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Alma, we appreciate your input. Glad to hear that you are impressed with the service you received from Victor. If there is anything more we can do for you please come back and see us any time! Take care! Best, the Nissan of Bakersfield Team
Very good service and clean all the time
It was a very good experience, everyone was very courteous and did not put any pressure on me to buy this car, they let me decide if I wanted it or not, all they gave me was the information I needed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rose, we love hearing about guests who have a good experience at our dealership and we are happy you are one of them!? We understand that buying a car is an important decision and we are honored that you chose Nissan of Bakersfield.?Please feel free to contact us if you have any questions on your new purchase. Best, the Nissan of Bakersfield team