Reviews
Write a reviewLove this place!!!-from a 5 times customer.
Gotta love this place! Dario, Richard, Rene, Joseph and all others... You definitely are a great team!!! Thanks for all your genuine interest in giving excellent customer service. Looking forward to purchase #6. You're the best!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Felipe, let us start by saying that we're very grateful that you continue to choose Nissan of Bakersfield as your preferred dealer. And, we're excited to hear about your experiences with us. We strive to provide the best quality service we can, and reviews like yours remind us that we're on the right track. Thank you so much for the kind words, we look forward to seeing you for #6,#7,#8...as well. Remember, our service department is open 6 days a week, including an available shuttle, free Wifi in our customer lounge and some great company while you wait. Let us know if we can be of any further service to you, and congratulations again!
Great service and friendly/helpful staff
I recently purchased a new car from Nissan of Bakersfield. I would definitely refer my friends and family to buy from them as well. Their staff is friendly and helpful, they really worked with me to get me the car I wanted at a price I could afford. They were ready and willing to answer my questions and even after my purchase, that have called to ensure that I am satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amanda, We're excited to hear about your recent visit to Nissan of Bakersfield. We appreciate the kind words and look forward to continuing to serve you in the future. Remember our services don't stop with the Sale, but we're here if you need us for service or parts 6 days a week. Thank you again, and congratulations on your new car!
Nissan lost a customer
I have bought two (2) cars at this dealer my first car I was able to take it to another state and noticed the other Nissan dealership provided a faster service and would always accommodate their customers. Once I arrived back to bakersfield I noticed the maintenance was double to triple the time of the other Nissan. When I had my first mechanical problem Nissan could never find the problem, so what happened one day Nissan suggested for me to trade it in for another Nissan but what is funny is that that vehicle was only about 3 years old now am stuck with another Nissan and after the purchase I realized I should of bought a car at a different dealer since the solution for a fix is to trade it in. Thank you Nissan of Bakersfield and also when I bought my second new car they chose the wrong maintenance package and not the one I told the sales person but of course they told me it was my fault for not reviewing my paper work once again Thanks Nissan I will NOT continue to remain a loyal customer!
- Customer service 3.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We're very sorry to hear about your experience with us. In any situation our goal at Nissan of Bakersfield is always to consider what's best for our customers. Many times that means repairing their current car/truck and getting them back on the road safely. But sometimes when repairs aren't the answer; thankfully we have an alternative to offer. Either way we're here to serve you. So, if for some reason you still feel we may not have explained the process or your paperwork completely let us know, and we'd be happy to go over it again. Please ask for our customer service department to get you over to the right personnel that can answer those questions. Congratulations on the new vehicle, and we're glad to hear you don't have to worry about that mechanical problem again. Thank you for taking the time to submit a review and letting us know how you really feel.
Best car buying experience ever!
My husband and I were just browsing killing time. We decided to"just look". Eric Voss greeted us as we approached the lot. We felt very comfortable with him and decided to let him show us some cars. Although we were not really in the market to buy, the experience was so pleasant we wound up purchasing a beautiful 2013 Altima. No pressure tactics, no sense of urgency, and most of all, no unpleasant Haggeling. Over all, the BEST car purchasing experience yet. Thanks guys at Nissan of Bakersfield for everything! We will definitely recommend you to friends and family. Michelle and Carlos Arredondo
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
What a great review Michelle, thank you so much for the very kind words. We're very proud of our sales team here at Nissan of Bakersfield for going the extra mile to provide each customer with the BEST buying experience possible. And we're especially proud of Erick Voss for his dedication to that goal. I'm sure he'll be very pleased to hear about your experience with us, we'll make sure to pass on the good news. Congratulations again on your purchase, and happy driving!
2013 Altima
I will keep coming back to Bakersfield Nissan. They are very helpful and make they buying process easy!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Tayler for the great review! We're happy to hear about your recent visit with us, and look forward to serving you again in the future. Remember, our Service Dept. is open 6 days a week should you need anything. Make sure to check us out on our website, or at Facebook.
Thanks for the great customer service Vincent !
Vincent Carlon was excellent at helping us with our new car buying needs. The process was smooth start to finish. With our family size becoming smaller, it was time to trade in our gas guzzling Yukon.I'm glad we made Nissan our first and last stop, and are now the happy owners of a 2013 Nissan Altima. It suits our needs and fits our lifestyle. A big thanks to Vincent Carlon and the other staff at Nissan that helped make it happen.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your New Altima! We're happy to hear that your experience went so well with us, and that you found the right car to both fit your needs and lifestyle. Our goal is always to provide our customers with the best customer service possible, and with employees like Vince Carlon we're able to achieve that goal. Thank you again for your kind words, and happy driving!
Great place to buy your car!
We had no real idea what car we were interested in but we did know we needed a new car. Our salesman, Brandon, listened to our needs and found us the perfect vehicle. Not only was he attentive, friendly and helpful, but he even drove 60 miles to come pick us up! Even though we kept them after hours on a Friday night, Brandon and Angela were awesome! They answered all of our questions and provided us with all the information we needed. Angela was like lightening with the paperwork end and together they made the whole experience much more pleasant. Thanks so much Brandon and Angela! We are so happy with our new vehicle and will defiantly recommend this dealership to others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Christina, Thank you so much for the rave review, and Congratulations on your new vehicle! We're excited to have you as a new customer. Our goal here is simple; it's make your needs a priority, and it sounds like you got to experience that first hand. Brandon and Angela are both crucial parts of our Team here at Nissan of Bakersfield and I'm sure they'll be very happy to hear your kind words. Remember to tell all of your friends and family that Nissan of Bakersfield is the place to go when it comes to buying a vehicle.
Brandon Row Excellent Salesmen!
Brandon was FANTASTIC start to finish! I would definitely recommend him and Nissan to friends and family. Thanks for all of your help
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new ride, and thank you for the kind words. I'm sure Brandon will be very excited to hear about your experience here at Nissan of Bakersfield, he is a great asset to our team. Thank you again for giving us the opportunity to earn your business, we look forward to serving you, your family and friends in the future.
Great experience
Juan is the best at Nissan of Bakersfield! It was a great overall experience and I would reccomend this dealership to a friend and i would purchase another car at Nissan of Bakersfield!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new ride, and thank you for the positive review. Juan is one of the best at what he does, and that's providing great customer service. In fact at Nissan of Bakersfield we all strive to provide every customer with that same great experience you had. So, if there's any friends or family that are in the market for a new car, please send them our way, where you know they'll receive the best service.
Extremely happy experience.
Starting with my sales person he was polite, very informative, gave me options that helped me make my final decision which was to complete my purchase that day. Everyone that I encountered while in the Nissan of Bakersfield was pleasant and always asked if I needed anything. My over all rating for my entire experience is Excellent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Daiseygirl, thanks for the kind words, and the great review. We're happy to serve you, and look forward to serving you more in the future. Remember our Service and Parts departments are open 6 days a week for your convenience, should you need them. Congratulations on your new ride!