Reviews
Write a review2009 nissan altima
I was about to give up on car shopping. With one place wanting to give my husband a crazy interest rate and my own bank changing the down on a loan to take over payments on a car 3 time I was over It! my husband wanted to try nissan. Right when we got to nissan In Bakersfield, Carla was fast to assist us. She was wonderful listening and asking questions to fit what we were looking for. First car she took us to was a black 2009 nissan altima. ENded up being the car I drove away In!!! She was very very helpful and I couldnt be more happier she assisted us. Thank you sooo much for putting me and my babies In a "new" car :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
D.S, We're happy to hear that you had such a great experience here at Nissan of Bakersfield. We're very proud of Karla, she has been a great addition to our team. And we're also glad to hear that you and your family are comfortable and safe in your new car. Don't forget our service dept. is available 6 days a week for your convenience should you ever need anything. Congratulations again, and happy driving!!!
Nissan Altima/Versa
We took our Altima in for repair and were more than happy with how complete they were in finding and fixing the problem. When we went to pick it up from the service center we decided to look @ new cars as well. We left with a new Versa Sedan. Our salesman Raulie was great. He was able to work out just the deal we wanted using our truck as a trade in! We love the new car and are pleased the Altima is running like new again. From service, to sales to finance, everyone was great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you N.L for the kind words. We're happy to hear about your wonderful experience with our Service, Sales and Finance departments. Congratulations on the New Versa! Remember to tell all of your friends and family about Nissan of Bakersfield.
Nisian Sentra 2012
Juan Medina was our sales associate. He was extremely amazing, helped us a lot. Excellent, i am more than satisfied with their service. I would recommend Nissan Bakersfield..There workers are really nice & attentive. thank you for the help((:
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you H.K for the positive review. Juan is a very important asset to our company, and I'm sure he'll be excited to hear of your great experience. We are always striving to provide a better service for each and every customer, and we're glad to hear you were a recipient of that great service.
nissan review
I went in to Nissan on 7/24/12 with little hope of finding what I wanted for the price I could afford and was blown away at the effort put forth by the sales team to meet my needs. I know that buying a car is alot of work and no where near fun or easy but the staff at Nissan went above and beyond my expectations. Noe Sanchez, and Marco Rodriguez are the guys to talk to on a 5 star system would give these guys a 10. Awesome job guys thank you very much I love my new '08 Ford Focus (new to me anyway!!!) again my experience with this company has definately been one I wont soon forget thanks to the staff here at Nissan of Bakersfield.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the praise. Our staff here is always willing to help and go the extra mile, regardless of the situation. Thank you for giving us the opportunity to show our true colors. We take pleasure in helping others and I'm sure Marco and Noe will be pleased to hear about your great experience. Thank you again!
Nissan Of Bakersfield
Amaizing!Got the car at a great price. Dealer was not pushy like how most places are.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
That's great! We're glad to hear you were made to feel comfortable. We know that when purchasing a new car it can sometimes feel overwhelming and the last thing we want to do is be "pushy". We're glad to hear that wasn't your experience with us. Thank you for sharing, and remember our service department is open 6 days a week if you should need anything.
2012 Nissan Altima
Excellent costumer service and care. They made sure I stayed within my budget. I am more than satisfied with my purchase. Best dealership I have been to. I recommend 100%.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Altima Fan for the kind words. It's good to hear about your exceptional experience with us. Please do keep us in mind if anyone in your family or friends is interested in a vehicle. We'll do our best to extend the same great service to them. See you on the road.
Pleasant place to be and very friendly
The staff at the dealership were very friendly and even though I was a little bit upside down in my vehicle, we were still able to make a deal that I was happy with. I will be referring my friends and family to Nissan of Bakersfield and my salesman Matt.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad to hear that you had such a good experience with us. We strive to provide the best customer service we can and Matt is one of our top performers when it comes to customer service. We're proud of him, and proud to be your New Car Dealer. If you have any questions about your vehicle or maintenance please don't hesitate to contact us by phone or email, and remember our service department is open 6 days a week for your convenience. We look forward to serving you again in the future. Pleasant Driving.
Pleasantly Satisfied
Dario was the sales associate that helped seal the deal for a new two door :) he was extremely attentive and helpful. It's evident that this dealer puts customer service in the forefront. Couldn't have been more satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the kind words, customer service is something that we take very seriously. Dario exemplifies what Nissan of Bakersfield is all about. We're glad to hear about your great experience with us and look forward to many more opportunities to serve you in the future. Make sure to check out our parts and service departments on your next visit, they're open 6 days a week for your convenience.
I don't trust their service department. We've taken our...
I don't trust their service department. We've taken our van in a couple of times, and they have a $98 diagnostic fee...a fee I think they charge just to pay for the time they spend looking for stuff they can fix on the car. We took it in for a rattle, and they came back with $3800 in repairs to the timing chain, power-steering line, oil something or other, and brakes. Holy bleep! Also, their courtesy shuttle to and from your job stops running at 4:30, so you basically have a ride TO work, but not FROM work. Ugh!
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We appreciated you taking the time to share your feedback with us, and it's regrettable that you had such a negative experience. Customer satisfaction is our highest priority and it's unacceptable that we did not live up to your expectations. Please contact me at your earliest convenience so that we may work together to come to an understanding. Iman Hosseini ihosseini@nissanofbakersfield.com
Could not be happier with my purchase yesterday. It was...
Could not be happier with my purchase yesterday. It was a pleasure to work with Angela in the finance department and Zack, our salesman. Would recommend them to anyone wanting to buy locally. My new Altima is beautiful and extremely comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
