Nissan of Bakersfield

Jesus Felix had Good customer service. He had consistent communication during the waiting period. Oil service process was easy, will continue to bring my vehicle.

Anayeli Beltran was tenacious and never gave up. She simply worked harder than the gentleman who was trying to sell me a new Camry. This is why I went with the beautiful Altima. Paula Estrada was also very helpful! They also worked an amazing deal for me! I will send all my friends here!

Eric was very polite,and helpful, kept me in the loop regarding repaires. The gentleman that gave me a complimentary ride home was very nice.

I was given great service. My car needs other things done. I took it for an oil change and smog. Jesus Felix did a great job in helping me out and calling me to let me know my car was ready to pick up.

It was a busy morning. Had an appointment but I have to wait about 30 minutes before I was helped. People were helpful and friendly.

visited for service -friendly atmosphere, good service. This repair was a little costly but it was such a good experience that I enjoyed it and would gladly return if needed.

Came in for an issue, ended up being a known transmission issue and it needed to be replaced. Raul and his technician Geo got my car back to me faster than expected and fixed as promised.

Spend over 55k on a premium SUV from the pre owned certified lot. 5 weeks of driving and the brakes start squeaking. Got an appointment made into the 6th week and I was told the rotors need resurfacing . Brake pads were at 8mm. Dealer refused to cover cost of repairs and then sales agreed to split the cost. I was told that at the time of their inspection before sales all was good. Ya right , of course they will say that . I mean how many people we know who chicken out of situations and would never man up to a mistake and take accountability and corrective action, a lot right. Called the sales guy Salvador and texted him. This guy is all promises and no follow through. Then will not have the basic decency to reply to a text or return calls. Typical slimy sales rep. As for the service center itself it appears to be short staffed and the service reps have the worst demeanor . No concept of basic customer service. No improvement in 5 years . To sum it all, Nissan of Bakersfield has lost our business and respect. No more business to these guys for sure.

I went in for some help with a new car and Martha was fantastic! She was kind, understanding, patient, informative and had an overall pleasant and positive demeanor. I went for a test drive and I was pleased with my experience. I was so relieved that I didn't have to feel pressured during the process. Thank you for everything, Martha!!! Definitely someone I will recommend to friends and family.

MAGDIEL, in the service department made my first time going in for car service easy and overall a great experience. Great doing business with you all.