Reviews
Write a reviewVery smooth visit.
This visit went by smooth because Richard, the man who helped me broke down exactly what I needed to know about my car when I asked. I went in for a quick oil change & it was, not to mention how friendly and patient Richard was about everything, I am thankful!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Isabel, We sincerely appreciate you taking time out of your day to review Nissan of Bakersfield. We value your business, we look forward to doing business with you again in the near future! - Your Nissan of Bakersfield Team
Good, but...
Service and repair were excellent. I waited over an hour for a ride home. You could have added another car/ driver. That is my only complaint.
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Lydia, We sincerely appreciate you taking time out of your day to review Nissan of Bakersfield. We value your business, we look forward to doing business with you again in the near future! - Your Nissan of Bakersfield Team
Very Helpful!
The service agent took the initiative to help us with another car issue we had not addressed to him. He was very helpful, thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Cortez, Thank you for your feedback! We're so glad that you enjoyed your experience with us. We appreciate you taking the time to review us and we look forward to doing business with you again soon! Your Nissan of Bakersfield team
Express service
For an oil change it took 2.5 hours was told one hour Yes I am disappointed. I Was in a hurry 1 hours is ok but 2.5 is terrible for just an oil change.
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Fuzzyrosa1870, Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our Management team and please don't hesitate to call us if you'd like to discuss them greater detail. Sandra Pleitez (661)847-4111 spleitez@nissanofbakersfield.com
Great and fast experience
Ariel was very helpful with my questions regards the services I was getting done that day. He also made sure the services were covered through my warranty which I appreciate because he wanted to double check what I had knew already. My car service was done in a timely matter and my car is running great again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Asiaforero, Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We truly appreciate your five-star feedback. Have a wonderful day and come back anytime!
Great service as always
I have been a customer for many years now and have purchased three vehicles all services completed there and all visits have been very professionally handled by staff.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bigbear16, Thank you for your feedback! We're so glad that you enjoyed your experience with us. We appreciate you taking the time to review us and we look forward to doing business with you again soon! Your Nissan of Bakersfield team
Excellent
Customer service. Richard was very professional and makes sure the customer is satisfied.He checks all the details.According to him,the customer comes first.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kembong98, Thank you for your feedback! We're so glad that you enjoyed your experience with us. We appreciate you taking the time to review us and we look forward to doing business with you again soon! Your Nissan of Bakersfield team
Services
I would really recommend Ariel Rubio. He is very friendly and helpful in the service department. There hasn’t been one time that I have went that I don’t walk out happy with his customers service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dalia, We sincerely appreciate you taking time out of your day to review Nissan of Bakersfield. We value your business, we look forward to doing business with you again in the near future! - Your Nissan of Bakersfield Team
Excelent Customer Service :)
Took my Murano for Service and received an excellent customer service like usually. Love my Nissan Murano and Ariel is the best service advisor. Thank you :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best, Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We truly appreciate your five-star feedback. Have a wonderful day and come back anytime!
Great service
Raul was great he helped with my experience the best he could I highly recommend Nissan of Bakersfield! He fixed all areas in my car that needed to be fixed thanks again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tatistaples17, Thank you for your feedback! We're so glad that you enjoyed your experience with us. We appreciate you taking the time to review us and we look forward to doing business with you again soon! Your Nissan of Bakersfield team