Reviews
Write a reviewGood overall still need stuff
Joseph was great ... then his wife went into labor and his associate finished the deal along with Jaime. I was originally told the vehicle would be there the next day, then the third day. I said that would require me to take time off work - so they made it possible by the end of the second day, so it was a bit rushed. Two items are still pending and I haven’t been contacted by anyone since.
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Dianejfisher. Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our Management team and please don't hesitate to call us if you'd like to discuss them greater detail. Sandra Pleitez (661)847-4111 spleitez@nissanofbakersfield.com
Thanks
Great work ,thanks for all the help who ever needs a new addition to the driveway go see anayeli Beltran good prices quality cars at Nissan of Bakersfield
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Greg45. Thank you for your feedback! We're so glad that you enjoyed your experience with us. We appreciate you taking the time to review us and we look forward to doing business with you again soon! Your Nissan of Bakersfield team
Excellent
Nissan always is very accommodating, and there prices are very reasonably. There employees are very friendly and helpful. Can’t complain with their service always good.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
irismartinez. Thank you for your feedback! We're so glad that you enjoyed your experience with us. We appreciate you taking the time to review us and we look forward to doing business with you again soon! Your Nissan of Bakersfield team
Poor Service, Price Gouged Me
I went in for a speaker repair and brake and rotor replacement. The speaker was repaired, but I had to take my car back the next day and my auxiliary Port is still operating intermittently. Additionally, I was told that the quality stock parts weren't available but the off brand rotors and brakes were available. They charged me the same price for the off brand as the stock parts. It was disappointing to say the least. I could tell the management did their best to appease but my time and finances were not valued. I also had an appointment scheduled and had to wait 30 minutes by my vehicle before being properly addressed. That's unacceptable.
- Customer service 2.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Service
Service was great. Courteous and friendly. Just misplaced my keys. Great waiting room and comfortable seating area. Free water ,and coffee. Very clean all around.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Brummenttrichard. We sincerely appreciate you taking time out of your day to review Nissan of Bakersfield. We value your business, we look forward to doing business with you again in the near future! - Your Nissan of Bakersfield Team
Excellent Service and Timely
Stopped in on a Saturday morning without an appointment and was promptly assisted. Oil and filters changed, full inspection, wash and vacuum all completed within 90 minutes.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Davidsnite, Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We truly appreciate your five-star feedback. Have a wonderful day and come back anytime!
Just got new car from here
It’s very nice to come here and i enjoy it. Staffs were friendly and nice. They explained you everything as you will like to know get in there. It’s nice to have a good experience here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jay, Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We truly appreciate your five-star feedback. Have a wonderful day and come back anytime!
My first visit to the service department
I was very pleased with the helpful staff - with kudos to Richard G, my service advisor - most helpful and professional. I did not give a 5th star because in my opinion, the service drive entrance is too short and was congested at the time of my arrival. It was a Monday....that might explain it...towed car, parked unattended car, etc. my vehicle was serviced and inspected....thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Gram0916, We sincerely appreciate you taking time out of your day to review Nissan of Bakersfield. We value your business, we look forward to doing business with you again in the near future! - Your Nissan of Bakersfield Team
Oil change service rotation
Great service by Jesus talamantes Step by step Communication Very friendly and knowledgeable Service at nisssan of Bakersfield is just great would recommend anyone there the staff is great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Roga15rodriguez, We sincerely appreciate you taking time out of your day to review Nissan of Bakersfield. We value your business, we look forward to doing business with you again in the near future! - Your Nissan of Bakersfield Team
Excellent
My experience at Nissan was so amazing. Ariel Rubio is the best service representative to go ask anything about your car. I will continue to go back for any service I need for my Nissan
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dalia, Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We truly appreciate your five-star feedback. Have a wonderful day and come back anytime!
